The following outlines our Privacy policy in your use of this website:

Collection of your personal information

There are many aspects of the website which can be viewed without providing personal information, however, to contact Hope Street Youth & Family Services (hereafter referred to as 'Hope Street') or to make a donation, you will be required to submit identifiable information. Hope Street understands and respects your right to information privacy and we take all reasonable measures to ensure that information collected is kept in accordance with information privacy laws.

Sharing of your personal information

We may occasionally use other organisations to provide services on our behalf, including but not limited to customer freight shipping (eg the use of Australia Post to deliver any of our mailed items to you). Those organisations will be permitted to obtain only the personal information they need to deliver the service.

Use of your personal information

For each visitor to reach the website, we may collect non-personally identifiable information, including but not limited to browser type, version and language, operating system, pages viewed while browsing the website, page access times and referring website address. This collected information is used solely internally for the purpose of gauging visitor traffic and trends.

Changes to this Privacy policy

Hope Street reserves the right to make amendments to this Privacy policy at any time. If you have objections to the Privacy policy, you should not access or use this website.

Contacting us

If you have any questions about this Privacy policy and would like further information, please contact us during office hours.

Our commitment to child safety

Hope Street have zero tolerance of child abuse, neglect and harm, all aspects of online safety risks including grooming. With all allegations and safety concerns taken very seriously, investigated robustly, consistent with policies and procedures the safety of children and young people are always paramount. Read more...

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