The National Redress Scheme commenced on 1 July 2018 in response to recommendations by the Royal Commission into Institutional Responses to Child Sexual Abuse. The Scheme:

  • Acknowledges that many children were sexually abused in Australian institutions;
  • Holds institutions accountable for this abuse; and
  • Provides support to people who have experienced institutional child sexual abuse through access to counselling, a direct personal response from the institution (such as an apology), and/or a redress payment.

Redress is an alternative to seeking compensation through the courts.

Hope Street Youth and Family Services (“Hope Street”) is a participating institution in the National Redress Scheme.

The Scheme will run until 30 June 2027. Survivors of institutional child sexual abuse can obtain further information on the Scheme, how to apply, and where to access free and confidential Redress Support Services by visiting the National Redress Scheme Resources page or calling 1800 737 377 from Australia (call charges may apply) or +61 6222 3455 from overseas.

Hope Street has zero tolerance of child abuse, neglect and harm, all aspects of online safety risks including grooming. With all allegations and safety concerns taken very seriously, investigated robustly, consistent with policies and procedures the safety of children and young people are always paramount. Read more...

National Redress Scheme

Key Information

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