Business Development and Partnerships Manager

Business Development and Partnerships Manager

Hope Street Youth and Family Services Limited

Job description

• Full-time position working 38 hours per week (reduced EFT is negotiable)
• Classification: SCHCADS Award 2010, Level 7
• Salary ranging from $119,093 to $124,073 per annum (based on experience) plus superannuation
• NFP salary packaging up to $18,550 of your salary tax free
• Located in the heart of the inner-northern suburb of Brunswick, surrounded by local urban cafés and proximity to public transport.
• Wellbeing initiatives including STAR leave days and a proactive wellbeing working group
• Be part of a dedicated Executive Leadership Team shaping bold, transformative outcomes for young people.

About Hope Street

Hope Street Youth and Family Services Limited ("Hope Street") is a secular community organisation that provides specialist crisis accommodation, short term housing and support services to young people and their children experiencing, or at risk of, homelessness.

Hope Street’s vision is a society in which all young people and young families have a safe place to call home. If you would like to be a part in ending youth homelessness, join our team of 60 people across 6 sites in the Northern and Western metropolitan regions.

About the Opportunity

We are seeking an inspired and motivated Business Partnerships Professional looking to work in a purpose-driven NFP with an advocating and client-focused team.

Reporting to and working closely with the Chief Executive Officer you will:

• Lead the development and implementation of partnership strategies that support organisational growth and long‑term sustainability.
• Build strategic alliances with philanthropic, corporate, government and community partners to expand Hope Street’s reach and impact.
• Maintain a proactive pipeline of partnership opportunities aligned with Hope Street’s strategic priorities.

Some of your day-to-day responsibilities will include:

• Establishing, nurturing and coordinating business partnerships with philanthropic trusts and foundations, ensuring consistent communication and mutually beneficial outcomes;
• Seeking new partnerships with external agencies/organisations and collaborating with key influential stakeholders within local communities;
• Attracting and securing new funding and project-managing new initiatives;
• Strategically promoting and positioning Hope Street within the wider community, to strengthen visibility and leverage emerging opportunities for growth;
• Delivering on Hope Street’s external communications collateral with a focus on donor and partner-targeted communications; and
• Play a central role on the Executive Leadership Team by contributing to strategic planning and overseeing projects that strengthen the organisation’s growth in an evolving sector.

Please refer to the attached Position Description to find out more about the specifics of this role.

This is an excellent opportunity to join a workforce that is passionate about achieving quality outcomes for young people.

About You

• Bachelor’s degree qualification in Business Development, Community Development or related field.
• Experience in a similar role in a not-for-profit organisation and have an understanding of the external issues relevant to the role/organisation.
• Highly developed conceptual, strategic, analytical and problem-solving skills.
• Outstanding leadership, management and communication skills.
• Excellent interpersonal skills and ability to build effective relationships and engage stakeholders at all levels including donors, community members, senior government officials, in a professional and social environment.
• Flexibility to manage competing demands and timeframes.

We Offer

• A fast-paced role in a growing organisation where no two days are the same.
• Dynamic projects and contribution to the organisation’s strategic direction.
• Work closely with a knowledgeable CEO who has a strong focus on delivering quality services and connections to community.
• Located in the Brunswick Town Hall, a historic building in the heart of Brunswick’s diverse community and urban cafes.
• NFP salary packaging up to $18,550 of your salary tax free.

HOW TO APPLY

Please provide a cover letter, statement addressing the selection criteria and resume. Please note applications that do not address the selection criteria will not be shortlisted.

Please address your cover letter to: Donna Bennett, Chief Executive Officer

Only shortlisted candidates will be contacted.

Apply now! We are shortlisting as received! Applications closing on Tuesday 17 February 2026.

ENQUIRIES

If you have any questions about this role or wish to have a confidential discussion, please contact our People and Culture Manager, Jessica Laino on 0401 579 025 or our Chief Executive Officer, Donna Bennett on 0412 674 694.
If your experience looks a little different to what we have identified but you have relevant skills, please get in touch with us.

Additional Information
Please let us know if you require workplace modifications so that we can discuss your needs and the modifications that can be made to the recruitment process and the position.
At Hope Street we have an inclusive culture where our employees' unique contributions are celebrated. We strive to reflect our community and strongly encourage candidates from a diverse range of racial, social, cultural, gender and disability backgrounds. We strongly encourage Aboriginal and Torres Strait Islander people to apply.
Hope Street is a child safe organisation, and we are committed to ensuring the safety and wellbeing of children. To ensure the highest standards of protection for children, employment at Hope Street is subject to a range of screening requirements which includes satisfactory Police Checks (National and International) and a Working with Children Check.

Youth Residential Support Worker

We are seeking a motivated and passionate Youth Residential Support Worker who is flexible and able to work across our Brunswick West, Melton, and South Morang sites.

Youth Residential Support Worker - Brunswick West / Melton / South Morang

Hope Street Youth and Family Services

ABOUT HOPE STREET

Hope Street Youth and Family Services Limited ("Hope Street") has over 45 years of experience delivering specialist services to young people and their families experiencing, or at risk of, homelessness.

Hope Street’s vision is a society in which all young people and young families have a safe place to call home. If you would like to play a part in ending youth homelessness, join our team of passionate people making a difference in the lives of young people and young families.

ABOUT THE ROLE

We are seeking a motivated and passionate Youth Residential Support Worker who is flexible and able to work across our Brunswick West, Melton, and South Morang refuges.

• The First Response Youth Service in South Morang & Melton are innovative new models designed to respond to youth homelessness via a place-based approach in the north-western growth corridor of Melbourne.
• The Youth Residential program provides crisis accommodation and 24/7 support to young people and young families residing in Hope Street refuges.

Service delivery is based on the enhanced youth refuge model aiming to improve outcomes for young people as part of a homelessness prevention approach. You will contribute to the safe place where young people and their children are supported to move from a situation of crisis, uncertainty and risk to a situation of calm and empowerment to make decisions about their own lives.

On a day-to-day basis you will:

• Provide support and assistance with living skills, connections with the community, personal and social development, employment, education and training;
• Assist young people to follow up actions from their case management plans including housing, income, education and training, health and wellbeing, general living skills and recreational activities; and
• Complete client file notes as needed and assist with administration duties to help operations run smoothly.

This position is casual, and availability is required for day, evening, and/or weekend shifts.

The shifts are:

• 8:30am - 4:30 pm 
• 4:00pm - 11:30 pm (Sleepover) 7:30am -9:00am

WE CAN OFFER YOU

• Casual position with attractive penalty rates 
• Purpose-built refuge service located in South Morang & Melton + newly refurbished refuge in Brunswick West. 
• Leading purpose driven NFP organisation 
• Experienced supportive team
• NFP salary packaging up to $18,550 of your salary tax free
• Close to public transport and free street parking

ABOUT YOU

• You have a bachelor’s degree or are you in your final year of a Social Work, Youth Work, or relevant Social Science related qualification.
• You have work experience in youth focused practice frameworks such as strengths based or trauma informed practice.
• You have experience or knowledge of crisis accommodation settings including but not limited to youth homelessness.
• You have sector knowledge or experience understanding of young people’s trauma with complex needs, including homelessness, family violence, alcohol, drugs and/or mental illness.
• You pride yourself on your ability to motivate and advocate for clients to achieve outcomes.
• You are competent using the full suite of Microsoft applications.
• If you have experience working with young people in delivering effective youth-focused trauma-informed services, we want to hear from you!

HOW TO APPLY

• Please refer to the Position Description 

• Please provide a cover letter, statement addressing the selection criteria and resume. Please note applications that do not address the selection criteria will not be shortlisted.
• Please address your cover letter to:  Program Manager North-East  
• Only shortlisted candidates will be contacted
• Application closing on Friday, 6^th February 2026 at 5 pm

A position description is attached.

ENQUIRIES

If you have any questions about this role, please contact our People and Culture department  , or call Acting Operations Manager, Sue Watt on 0481199344.

If your experience looks a little different to what we have identified but you have relevant skills, please get in touch with us.

Additional Information

If you require workplace modifications, please advise so that we can discuss your needs and the modifications that can be made to the recruitment process and the position.

At Hope Street we have an inclusive culture where our employees' unique contributions are celebrated. We strive to reflect our community and strongly encourage candidates from a diverse range of racial, social, cultural, gender and disability backgrounds. We strongly encourage Aboriginal and Torres Strait Islander people to apply. 

Hope Street is a child safe organisation, and we are committed to ensuring the safety and wellbeing of children. To ensure the highest standards of protection for children, employment at Hope Street is subject to a range of screening requirements which includes satisfactory Police Checks (National and International) and a Working With Children Check.

Youth Residential Support Workers - Brunswick West

Youth Residential Support Workers- Brunswick West 

Hope Street Youth and Family Services 

Job description 

ABOUT HOPE STREET 

Hope Street Youth and Family Services Limited ("Hope Street") has over 45 years of experience delivering specialist services to young people and their families experiencing, or at risk of, homelessness. 

Hope Street’s vision is a society in which all young people and young families have a safe place to call home. If you would like to play a part in ending youth homelessness, join our team of passionate people making a difference in the lives of young people and young families. 

ABOUT THE ROLE 

We are looking for an experienced client centred youth worker for a part-time role for the Youth Residential Service. Please refer to the position description for hours available  

ON A DAY-TO-DAY BASIS, YOU WILL: 

• Provide support and assistance with living skills, connections with the community, personal and social development, employment, education and training. 

• Assist young people to follow up actions from their case management plans including housing, income, education and training, health and wellbeing, general living skills and recreational activities. 

• Complete client file notes as needed and assist with administration duties for seamless operation of the program. 

• Lead and support young people to develop essential living skills that promote independence and wellbeing. This includes planning and preparing meals, maintaining a clean and safe living environment, budgeting and money management, personal hygiene, and building self-soothing and emotional regulation skills. Support is provided through practical, hands-on guidance, role modelling, and a trauma-informed, strengths-based approach. 

• Foster a safe space, assist and motivate young people to be at their best day to day and to achieve their self-determined goals. This is an excellent opportunity to join an organisation where you can have a real impact and be part of a high-performing team achieving quality outcomes with young people and young families. 

WE CAN OFFER YOU 

• Part-time position with attractive penalty rates  

• Leading purpose driven NFP organisation   

• Experienced supportive team 

• NFP salary packaging up to $18,550 of your salary tax free 

• Close to public transport and free street parking  

HOW TO APPLY 

• Please refer to the attached Position Description 

• Please provide a cover letter, statement addressing the selection criteria and resume. Please note applications that do not address the selection criteria will not be shortlisted. 

• Please address your cover letter to: Sue Watt, Acting Operations Manager. 

• Only shortlisted candidates will be contacted. 

• Apply now! Application closing on Tuesday, 27th January 2026 

ABOUT YOU 

• You have a bachelor’s degree or are you in your final year of a Social Work, Youth Work, or relevant community services related qualification  

• You have work experience in youth focused practice frameworks such as strengths based or trauma informed practice 

• You have experience or knowledge of crisis accommodation settings including but not limited to youth homelessness 

• You have sector knowledge or experience understanding of young people’s trauma with complex needs, including homelessness, family violence, alcohol, drugs and/or mental illness 

• You pride yourself on your ability to motivate and advocate for clients to achieve outcomes 

• Competent using the full suite of Microsoft applications 

If you have experience working with young people in delivering effective youth-focused trauma-informed services, we want to hear from you! 

ENQUIRIES 

If you have any questions about this role, please contact our People and Culture department at  using the subject line, or phone our Acting Operations Manager, Sue Watt on 0481 199 344 during business hours. If your experience looks a little different to what we have identified but you have relevant skills, please get in touch with us. 

Additional Information 

Please let us know if you require workplace modifications so that we can discuss your needs and the modifications that can be made to the recruitment process and the position. 

At Hope Street we have an inclusive culture where our employees' unique contributions are celebrated. We strive to reflect our community and strongly encourage candidates from a diverse range of racial, social, cultural, gender and disability backgrounds. We strongly encourage Aboriginal and Torres Strait Islander people to apply.  

Hope Street is a child safe organisation, and we are committed to ensuring the safety and wellbeing of children. To ensure the highest standards of protection for children, employment at Hope Street is subject to a range of screening requirements which includes satisfactory Police Checks (National and International) and a Working with Children Check. 

Youth Residential Support Worker - Whittlesea

Youth Residential Support Worker - Whittlesea 

Hope Street Youth and Family Services 

Job description 

ABOUT US 

Hope Street Youth and Family Services Ltd ("Hope Street") has over 45 years of experience delivering specialist services to young people and their families experiencing or at risk of, homelessness. 

We have a vision to live in a society where all young people and young families have a safe place to call home. If you would like to play a part in ending youth homelessness, join our team of passionate people making a difference in the lives of young people and young families. 

We are looking for a supportive and committed Youth Residential Support Worker to join the Youth Foyer-like model of supported transitional housing for young people and young families who are provided with safe, secure and affordable accommodation for 12 months to 2 years, based in Whittlesea (Thomastown). 

On a day-to-day basis, you will: 

• Work with young people to be active participants in creating opportunities to strengthen their housing, employment, education, training and personal and social development. 

• complete daily client file notes as needed and assist with administration duties to help operations run smoothly. 

• have the opportunity to make a real difference in young people’s lives. 

This is an excellent chance to join an organisation where you can have a real impact and be part of a high-performing team achieving quality outcomes for young people and young families. 

You will be available to work a set roster of 20 hours per fortnight; Friday, Saturday and Sunday 

To find out more about the specifics of this role, please read full position description. 

WE CAN OFFER YOU 

• A passionate purpose-driven NFP organisation + experienced supportive team 

• A permanent part-time position with attractive penalty rates for weekend shifts 

• NFP salary packaging up to $18,550 of your salary tax-free 

• Close proximity to Public Transport and street parking 

ABOUT YOU 

• Do you have a Bachelor Degree qualification in Social Work, Human services, Community studies or other welfare related qualifications.? 

• Do you have knowledge or experience of youth-focused practice frameworks such as strengths-based or trauma-informed practice? 

• Do you have sector knowledge or experience understanding of young people’s trauma with complex needs, including homelessness, family violence, alcohol, drugs and/or mental illness? 

• Do you pride yourself on your ability to motivate and advocate for clients to achieve outcomes? 

• Do you have well-developed communication skills including relationship building, problem solving and report writing? 

• Are you highly competent using the full suite of Microsoft applications? 

If you are a youth worker with experience in delivering effective youth-focused services to young people, we want to hear from you! 

next steps 

HOW TO APPLY 

• Please refer to the Position Description  

• Please provide a cover letter, statement addressing the selection criteria and resume. Please note applications that do not address the selection criteria will not be shortlisted. 

• Please address your cover letter to: Sue Watt, Acting Operations Manager   

• Only shortlisted candidates will be contacted 

Apply now! Application closing on 7 February 2026 

A position description is attached. 

ENQUIRIES 

If you have any questions about this role, please contact our People and Culture department at , , or phone our Acting Operations Manager Sue Watt on0481 199 344 (Monday to Friday 9am-5pm only). 

If your experience looks a little different to what we have identified but you have relevant skills, please get in touch with us. 

Additional Information 

If you require workplace modifications, please advise so that we can discuss your needs and the modifications that can be made to the recruitment process and the position. 

At Hope Street we have an inclusive culture where our employees' unique contributions are celebrated. We strive to reflect our community and strongly encourage candidates from a diverse range of racial, social, cultural, gender and disability backgrounds. We strongly encourage Aboriginal and Torres Strait Islander people to apply. 

Hope Street is a child safe organisation, and we are committed to ensuring the safety and wellbeing of children. To ensure the highest standards of protection for children, employment at Hope Street is subject to a range of screening requirements which includes satisfactory Police Checks (National and International) and a Working With Children Check. 

Youth Case Manager (OPM)

Youth Case Manager OPM

Location – Melton

HOPE STREET YOUTH AND FAMILY SERVICES

• Exciting opportunity in growth organisation

• Support youth in the heart of Melton’s growing community
• Wellbeing initiatives including STAR leave days and a proactive wellbeing working group
• Generous development opportunities

ABOUT US

Hope Street Youth and Family Services Limited ("Hope Street") has over 45 years of experience delivering specialist services to young people and their families experiencing, or at risk of, homelessness.

We have a vision for a society where all young people and young families have a safe place to call home. If you would like to play a part in ending youth homelessness, join our team of passionate people making a difference in the lives of young people and young families.

ABOUT THE ROLE

Join Hope Street in Melton as a Case Manager in a program based on the Youth Foyer model, providing supported transitional housing for young people and young families. This role offers safe, secure, and affordable accommodation for 12 months to 2 years, empowering clients to build independence and achieve their goals.

This is a permanent part-time position working a regular work pattern, 60.8 hours per fortnight (0.8 FTE) based in Melton.

In this role you will:

• provide support within a model of eight one-bedroom units and two-family units.
• proactively assist young people to develop their skills and abilities to live interdependently in their local community including enjoying meaningful and sustainable relationships.
• provide strength-based case management support to develop interdependent, sustainable life to access and/or maintain employment, education and training opportunities and achieve meaningful citizen participation.
• build relationships with key support services to enhance young people’s connections to those services; and
• maintain accurate client records compliant with DFFH requirements.

This is an excellent opportunity to join an organisation where you can have a real impact and be part of a team achieving quality outcomes for young people.

WE CAN OFFER YOU 

• A purpose driven client focused organisation and the support of experienced, passionate team members.
• A collaborative case management and community support team
• Not-For-Profit salary packaging up to $18,550 of your salary tax free available
• Off-Street parking available and transport nearby

ABOUT YOU

You will have:

• A bachelor’s degree in Social Work, Youth Work, Social Sciences or a relevant Health Sciences discipline.
• At least 2 years’ experience as a Case Manager, ideally working with youth, and a strong understanding of the youth homelessness service system and allied support services, best placed to support and divert young people from homelessness.
• Excellent relationship-building skills to motivate young people in transitional settings and help them achieve meaningful goals.
• A friendly and cooperative approach that enables you to build strong connections with community stakeholders.
• Well-developed communication skills, including report writing, active listening, negotiation, problem solving, decision making, and advocacy.
• High proficiency in Microsoft Office and Case Management Software

HOW TO APPLY

• Please download the attached position description.

• Please provide a cover letter, statement addressing the key selection criteria and resume. Please note applications that do not address the selection criteria will not be shortlisted.
• Please address your cover letter to: Sue Watt, Acting Operations Manager. 
• Only shortlisted candidates will be contacted

Applications close on Friday,30^th January 2026 at 5 PM

ENQUIRIES

If you have any questions about this role, please contact our People and Culture department at  or phone our Acting Operations Manager, Sue Watt on 0481 199 344. If your experience looks a little different to what we have identified but you have relevant skills, please get in touch with us. 

Additional Information

Please let us know if you require workplace modifications so that we can discuss your needs and the modifications that can be made to the recruitment process and the position.

At Hope Street we have an inclusive culture where our employees' unique contributions are celebrated. We strive to reflect our community and strongly encourage candidates from a diverse range of racial, social, cultural, gender and disability backgrounds. We strongly encourage Aboriginal and Torres Strait Islander people to apply.

Hope Street is a child safe organisation, and we are committed to ensuring the safety and wellbeing of children. To ensure the highest standards of protection for children, employment at Hope Street is subject to a range of screening requirements which includes satisfactory Police Checks (National and International) and a Working with Children Check.

Case Manager - Youth Specialist (South Morang)

Case Manager - Youth Specialist

Hope Street Youth and Family Services

Job description

• First Response Whittlesea Youth Service (Refuge and Outreach)
• Two full-time positions available
• Exciting opportunity in growth organisation
• Leverage your experience and grow exemplary services for vulnerable youth in this demand area of outer Melbourne (vibrant and expanding municipality of Whittlesea)

BENEFITS

• Wellbeing initiatives; Wellbeing (STAR Leave Days), Self-care staff group
• Generous development opportunities

ABOUT US

Hope Street Youth and Family Services Ltd ("Hope Street") has over 45 years of experience delivering specialist services to young people and their families experiencing, or at risk of, homelessness.

We have a vision to live in a society where all young people and young families have a safe place to call home. If you would like to play a part in ending youth homelessness, join our team of passionate people making a difference in the lives of young people and young families

We are looking for a positive and dedicated person who will:

• Provide intensive case management services to a young person and their children within a holistic client focused approach; including: housing, health, specialist health, culture, employment, education and training, family/significant relationships, legal, community linkages and/or participation;
• Proactively engage, motivate and support the young person to develop interdependent, sustainable life options with a focus on achieving their case plan goals;
• Maintain your relationships with key support services will enhance young people’s connections to those services; and
• Maintain accurate client records compliant with DFFH and Hope Street requirements.

This is an excellent opportunity to join an organisation where you can have a real impact and be part of a team achieving quality outcomes for young people.

ABOUT YOU

• You have a bachelor’s qualification in Social Work, Human Services, Community studies or other health/welfare related qualifications.
• You are a motivated Case Manager with 2 years’ experience ideally working with youth. You have an understanding of the youth homelessness service system and allied services best placed to support and divert young people from homelessness.
• You have great relationship building skills which enables you to motivate young clients in transitional settings to achieve meaningful goals within a case management framework.
• Your friendly and cooperative nature means that you can build relationships quickly with key stakeholders in the community.
• You have highly developed communication skills including report writing, listening, negotiation, problem solving, decision making and advocacy.
• You are highly competent using Microsoft applications and Case Management Software.

WE OFFER

• Purpose-driven medium NFP organisation + A new purpose-built youth refuge
• Be a part of a collaborative case management and community support team.
• Receive up to $18,550 per annum of your salary tax free due to NFP salary concessions.
• Immediate start required.

How to Apply

• Please refer to the Position Description attached.

• Please provide a cover letter, statement addressing the selection criteria and resume.
• Please note applications that do not address the selection criteria will not be shortlisted
• Please address your cover letter to: Sue Watt, Acting Operations Manager
• Only shortlisted candidates will be contacted.

Apply Now! We are shortlisting as received! 

If you have any questions about this role, please contact our People and Culture  using the subject line: Case Manager - Youth Specialist enquiry via EthicalJobs or phone our Acting Operations Manager, Sue Watt on 0481 199 344 (Monday to Friday 9am to 5 pm).

If your experience looks a little different to what we have identified but you have relevant skills, please get in touch with us.

ADDITIONAL INFORMATION

Please let us know if you require workplace modifications so that we can discuss your needs and the modifications that can be made to the recruitment process and the position.

At Hope Street we have an inclusive culture where our employees' unique contributions are celebrated. We strive to reflect our community and strongly encourage candidates from a diverse range of racial, social, cultural, gender and disability backgrounds. We strongly encourage Aboriginal and Torres Strait Islander people to apply.

Hope Street is a child safe organisation and we are committed to ensuring the safety and wellbeing of children. To ensure the highest standards of protection for children, employment at Hope Street is subject to a range of screening requirements which includes satisfactory Police Checks (National and International) and a Working With Children Check.

“The health and safety of our team and communities is paramount to Hope Street Youth and Family Services."