Youth Residential Support Worker - 38 hours (Melton)

Part-time position (38 hours per fortnight)
Classification: SCHCADS Award 2010, Level 3

We are looking for a positive and dedicated Youth Worker to work the following fortnightly hours in our First Response Youth Refuge:

Week 1

• Wednesday 4:00pm – 11:30pm (sleepover);
• Tuesday 7:30am – 9:00am;
• Wednesday 4:00pm – 11:30pm (sleepover);
• Thursday 7:30am – 9:00am;
• Saturday 4:00pm – 11:30pm (sleepover); and
• Sunday 7:30am – 9:00am.

Week 2

• Wednesday 4:00pm – 11:30pm (sleepover); and
• Thursday 7:30am – 9:00am.

On a day-to-day basis you will:

• provide support and assistance with living skills, connections with the community, personal and social development, employment, education and training;
• assist young people to follow up actions from their case management plans including housing, income, education and training, health and wellbeing, general living skills and recreational activities;
• complete client file notes as needed and assist with administration duties to help operations run smoothly; and
• motivate young clients to achieve meaningful goals and make a real difference in young people’s lives.

This is an excellent opportunity to join an organisation where you can have a real impact and be part of a high performing team achieving quality outcomes for young people and young families.

About You

• You have a Bachelor’s degree or you are in your final year of a Social Work, Youth Work, or relevant Social Science related qualification.
• You have demonstrated knowledge of youth-focused practice frameworks such as strengths-based or trauma-informed practice.
• You have highly-developed communication skills including relationship building, problem solving and report writing.
• You pride yourself on your ability to motivate and advocate for clients to achieve outcomes.
• You are highly competent using the full suite of Microsoft applications.
• You are able to maintain accurate confidential administrative records and progress notes.

If you are a youth worker with experience in delivering effective youth-focused services to young people in a crisis accommodation setting, we want to hear from you!

We Offer

• Purpose-driven NFP organisation + a new purpose-built youth refuge in Melton.
• A collaborative, dedicated support team focused on great outcomes for young people.
• NFP salary packaging up to $18,450 of your salary tax free.
• Family friendly + close proximity to public transport or street parking.

Download

Applications

Please provide a cover letter addressed to Gary Humphrey, Programs Manager (North West), a statement addressing selection criteria, and your current resume.

Applications must address the key selection criteria outlined in the position description to be considered.

Applications are to be emailed to using the subject line Att: Gary Humphrey, Programs Manager (North West) - Youth Residential Support Worker - 38 hours (Melton) application via Hope Street Website.

Applications close at midnight on Tuesday 05 July 2022. Apply now!

Note: Only shortlisted candidates will be contacted.

Enquiries

If you have specific questions about the role please email using the subject line Att: People and Culture Department - Youth Residential Support Worker - 38 hours (Melton) enquiry via Hope Street Website.

If your experience looks a little different to what we have identified but you have relevant skills, please get in touch with us.

Additional Information

Please let us know if you require workplace modifications so that we can discuss your needs and the modifications that can be made to the recruitment process and the position.

At Hope Street we have an inclusive culture where our employees' unique contributions are celebrated. We strive to reflect our community and strongly encourage candidates from a diverse range of racial, social, cultural, gender and disability backgrounds. We strongly encourage Aboriginal and Torres Strait Islander people to apply.

Hope Street is a child safe organisation and we are committed to ensuring the safety and wellbeing of children. To ensure the highest standards of protection for children, employment at Hope Street is subject to a range of screening requirements which includes satisfactory Police Checks (National and International) and a Working With Children Check.

The health and safety of our team and communities is paramount to Hope Street Youth and Family Services. Accordingly, we require anyone joining our team to provide proof of up-to-date COVID-19 vaccinations.

Youth Residential Support Worker - 42.5 hours (Brunswick West)

Part-time position (42.5 hours per fortnight)
Classification: SCHCADS Award 2010, Level 3

We are looking for a positive and dedicated Youth Worker for our Youth Residential program that will be available to work the following fortnightly hours:

Week 1

• Wednesday 4:00pm – 11:30pm (sleepover);
• Thursday 7:30am – 9:00am; and
• Sunday 8:30am – 4:30pm.

Week 2

• Wednesday 4:00pm – 11:30pm (sleepover);
• Thursday 7:30am – 9:00am;
• Friday 8:30am – 4:30pm;
• Saturday 4:00pm – 11:30pm (sleepover); and
• Sunday 7:30am – 9:00am.

On a day-to-day basis you will:

• provide support and assistance with living skills, connections with the community, personal and social development, employment, education and training;
• assist young people to follow up actions from their case management plans including housing, income, education and training, health and wellbeing, general living skills and recreational activities;
• complete client file notes as needed and assist with administration duties to help operations run smoothly; and
• motivate young clients to achieve meaningful goals and make a real difference in young people’s lives.

This is an excellent opportunity to join an organisation where you can have a real impact and be part of a high performing team achieving quality outcomes for young people and young families.

About You

• You have a Bachelor’s degree or you are in your final year of a Social Work, Youth Work, or relevant Social Science related qualification.
• You have demonstrated knowledge of youth-focused practice frameworks such as strengths-based or trauma-informed practice.
• You have highly-developed communication skills including relationship building, problem solving and report writing.
• You pride yourself on your ability to motivate and advocate for clients to achieve outcomes.
• You are highly competent using the full suite of Microsoft applications.
• You are able to maintain accurate confidential administrative records and progress notes.

If you are a youth worker with experience in delivering effective youth-focused services to young people in a crisis accommodation setting, we want to hear from you!

We Offer

• Purpose-driven NFP organisation + a new purpose-built youth refuge in Melton.
• A collaborative, dedicated support team focused on great outcomes for young people.
• NFP salary packaging up to $18,450 of your salary tax free.
• Family friendly + close proximity to public transport or street parking.

Download

Applications

Please provide a cover letter addressed to Sue Watt, Acting Programs Manager (North East), a statement addressing selection criteria, and your current resume.

Applications must address the key selection criteria outlined in the position description to be considered.

Applications are to be emailed to using the subject line Att: Sue Watt, Acting Programs Manager (North East) - Youth Residential Support Worker - 42.5 hours (Brunswick West) application via Hope Street Website.

Applications close at midnight on Thursday 30 June 2022. Apply now!

Note: Only shortlisted candidates will be contacted.

Enquiries

If you have specific questions about the role please email using the subject line Att: People and Culture Department - Youth Residential Support Worker - 42.5 hours (Brunswick West) enquiry via Hope Street Website.

If your experience looks a little different to what we have identified but you have relevant skills, please get in touch with us.

Additional Information

Please let us know if you require workplace modifications so that we can discuss your needs and the modifications that can be made to the recruitment process and the position.

At Hope Street we have an inclusive culture where our employees' unique contributions are celebrated. We strive to reflect our community and strongly encourage candidates from a diverse range of racial, social, cultural, gender and disability backgrounds. We strongly encourage Aboriginal and Torres Strait Islander people to apply.

Hope Street is a child safe organisation and we are committed to ensuring the safety and wellbeing of children. To ensure the highest standards of protection for children, employment at Hope Street is subject to a range of screening requirements which includes satisfactory Police Checks (National and International) and a Working With Children Check.

The health and safety of our team and communities is paramount to Hope Street Youth and Family Services. Accordingly, we require anyone joining our team to provide proof of up-to-date COVID-19 vaccinations.

Youth Residential Support Worker - 36 hours (Brunswick West)

Part-time position (36 hours per fortnight)
Classification: SCHCADS Award 2010, Level 3

We are looking for a positive and dedicated Youth Worker for our Youth Residential program that will be available to work the following fortnightly hours:

Weeks 1 and 2

• Tuesday 4:00pm – 11:30pm (sleepover);
• Wednesday 7:30am – 9:00am;
• Friday 4:00pm - 11:30pm (sleepover); and
• Saturday 7:30 am – 9:00am.

On a day-to-day basis you will:

• provide support and assistance with living skills, connections with the community, personal and social development, employment, education and training;
• assist young people to follow up actions from their case management plans including housing, income, education and training, health and wellbeing, general living skills and recreational activities;
• complete client file notes as needed and assist with administration duties to help operations run smoothly; and
• motivate young clients to achieve meaningful goals and make a real difference in young people’s lives.

This is an excellent opportunity to join an organisation where you can have a real impact and be part of a high performing team achieving quality outcomes for young people and young families.

About You

• You have a Bachelor’s degree or you are in your final year of a Social Work, Youth Work, or relevant Social Science related qualification.
• You have demonstrated knowledge of youth-focused practice frameworks such as strengths-based or trauma-informed practice.
• You have highly-developed communication skills including relationship building, problem solving and report writing.
• You pride yourself on your ability to motivate and advocate for clients to achieve outcomes.
• You are highly competent using the full suite of Microsoft applications.
• You are able to maintain accurate confidential administrative records and progress notes.

If you are a youth worker with experience in delivering effective youth-focused services to young people in a crisis accommodation setting, we want to hear from you!

We Offer

• Purpose-driven NFP organisation + a new purpose-built youth refuge in Melton.
• A collaborative, dedicated support team focused on great outcomes for young people.
• NFP salary packaging up to $18,450 of your salary tax free.
• Family friendly + close proximity to public transport or street parking.

Download

Applications

Please provide a cover letter addressed to Sue Watt, Acting Programs Manager (North East), a statement addressing selection criteria, and your current resume.

Applications must address the key selection criteria outlined in the position description to be considered.

Applications are to be emailed to using the subject line Att: Sue Watt, Acting Programs Manager (North East) - Youth Residential Support Worker - 36 hours (Brunswick West) application via Hope Street Website.

Applications close at midnight on Thursday 30 June 2022. Apply now!

Note: Only shortlisted candidates will be contacted.

Enquiries

If you have specific questions about the role please email using the subject line Att: People and Culture Department - Youth Residential Support Worker - 36 hours (Brunswick West) enquiry via Hope Street Website.

If your experience looks a little different to what we have identified but you have relevant skills, please get in touch with us.

Additional Information

Please let us know if you require workplace modifications so that we can discuss your needs and the modifications that can be made to the recruitment process and the position.

At Hope Street we have an inclusive culture where our employees' unique contributions are celebrated. We strive to reflect our community and strongly encourage candidates from a diverse range of racial, social, cultural, gender and disability backgrounds. We strongly encourage Aboriginal and Torres Strait Islander people to apply.

Hope Street is a child safe organisation and we are committed to ensuring the safety and wellbeing of children. To ensure the highest standards of protection for children, employment at Hope Street is subject to a range of screening requirements which includes satisfactory Police Checks (National and International) and a Working With Children Check.

The health and safety of our team and communities is paramount to Hope Street Youth and Family Services. Accordingly, we require anyone joining our team to provide proof of up-to-date COVID-19 vaccinations.

Youth Residential Support Worker (Casual)

Casual position with day, evening and/or weekend shifts
Classification: SCHCADS Award 2010, Level 3

We are looking for a motivated and passionate Youth Residential Support Worker with flexibility to work at both our Brunswick West and Melton youth services:

• The Youth Residential program provides crisis accommodation and 24/7 support to young people and young families who reside in the Hope Street refuge in Brunswick West.
• The First Response Youth Service in Melton is an innovative new model designed to respond to youth homelessness via a place-based approach in the north-western growth corridor of Melbourne.

Service delivery is based on the enhanced youth refuge model aiming to improve outcomes for young people as a part of a homelessness prevention approach. You will contribute to the safe place where young people and their children are supported to move from a situation of crisis, uncertainty and risk to a situation of calm and empowerment to make decisions about their own lives.

If you are only able to work at one of these locations, please highlight this in your cover letter.

On a day-to-day basis you will:

• provide support and assistance with living skills, connections with the community, personal and social development, employment, education and training;
• assist young people to follow up actions from their case management plans including housing, income, education and training, health and wellbeing, general living skills and recreational activities; and
• complete client file notes as needed and assist with administration duties to help operations run smoothly.

To find out more about the specifics of this role, please read the full position description below.

About You

• Do you have a Bachelor’s degree or are you in your final year of a Social Work, Youth Work, or relevant Social Science related qualification?
• Do you have work experience in youth-focused practice frameworks such as strengths-based or trauma-informed practice?
• Do you have experience or knowledge of crisis accommodation settings including but not limited to youth homelessness?
• Do you have sector knowledge or experience understanding of young people’s trauma with complex needs, including homelessness, family violence, alcohol, drugs and/or mental illness?
• Do you pride yourself on your ability to motivate and advocate for clients to achieve outcomes?
• Are you competent using the full suite of Microsoft applications?

If you have experience working with young people in delivering effective youth-focused trauma-informed services, we want to hear from you!

We Offer

• Attractive penalty rates on offer.
• New purpose-built refuge service located in Melton + newly refurbished refuge in Brunswick West.
• Passionate purpose-driven NFP organisation + experienced supportive team.
• NFP salary packaging up to $18,450 of your salary tax free.
• Close to public transport and street parking.

Download

Applications

Please provide a cover letter addressed to the Programs Manager, a statement addressing selection criteria, and your current resume.

Applications must address the key selection criteria outlined in the position description to be considered.

Applications are to be emailed to using the subject line Att: Programs Manager - Youth Residential Support Worker (Casual) application via Hope Street Website.

Applications close at midnight on Tuesday 28 June 2022. Apply now!

Enquiries

If you have specific questions about the role please email using the subject line Att: People and Culture Department - Youth Residential Support Worker (Casual) enquiry via Hope Street Website.

If your experience looks a little different to what we have identified but you have relevant skills, please get in touch with us.

Additional Information

Please let us know if you require workplace modifications so that we can discuss your needs and the modifications that can be made to the recruitment process and the position.

At Hope Street we have an inclusive culture where our employees' unique contributions are celebrated. We strive to reflect our community and strongly encourage candidates from a diverse range of racial, social, cultural, gender and disability backgrounds. We strongly encourage Aboriginal and Torres Strait Islander people to apply.

Hope Street is a child safe organisation and we are committed to ensuring the safety and wellbeing of children. To ensure the highest standards of protection for children, employment at Hope Street is subject to a range of screening requirements which includes satisfactory Police Checks (National and International) and a Working With Children Check.

The health and safety of our team and communities is paramount to Hope Street Youth and Family Services. Accordingly, we require anyone joining our team to provide proof of up-to-date COVID-19 vaccinations.

Youth Case Manager (Brunswick West)

Permanent part-time position (0.8 FTE, 60.8 hours per fortnight)
Classification: SCHCADS Award 2010, Level 4

We are looking for a positive and dedicated Case Worker to work a 4-day week (Wednesday is a compulsory business day) in Brunswick West. In this role you will:

• provide case management support to young people and their families, within a holistic client-focused approach that includes housing, health, employment, education and community participation;
• proactively engage, motivate and support the young person to identify and work towards achieving their goals;
• establish and maintain relationships with key support services that will enhance young people’s connections to those services; and
• maintain accurate client records compliant with DHHS requirements.

To find out more about the specifics of this role, please read the full position description below.

About You

• You have a Bachelor’s degree qualification in Social Work, Youth Work, Family Therapy, Psychology or other health/welfare related area.
• You are a motivated case manager with 2 years experience ideally working with youth.
• You have an understanding of the youth homelessness service system and allied services best placed to support and divert young people from homelessness.
• You have great relationship-building skills which enables you to motivate young clients in crisis settings to achieve meaningful goals within a case management framework.
• Your friendly and cooperative nature means that you can build relationships quickly with key stakeholders in the community.
• You have highly developed communication skills including report writing, listening, negotiation, problem solving, decision making and advocacy.
• You are highly competent using Microsoft applications and Case Management Software.

We Offer

• Be a part of a collaborative case management and community support team.
• Receive up to $18,450 of your salary tax free due to NFP salary concessions.
• Immediate start required.

Download

Applications

Please provide a cover letter addressed to Sue Watt, Team Coordinator (North East), a statement addressing selection criteria, and your current resume.

Applications must address the key selection criteria outlined in the position description to be considered.

Applications are to be emailed to using the subject line Att: Sue Watt, Team Coordinator (North East) - Youth Case Manager (Brunswick West) application via Hope Street Website.

Applications close at midnight on Tuesday 28 June 2022. Apply now!

Enquiries

If you have specific questions about the role please email using the subject line Att: People and Culture Department - Youth Case Manager (Brunswick West) enquiry via Hope Street Website.

If your experience looks a little different to what we have identified but you have relevant skills, please get in touch with us.

Additional Information

Please let us know if you require workplace modifications so that we can discuss your needs and the modifications that can be made to the recruitment process and the position.

At Hope Street we have an inclusive culture where our employees' unique contributions are celebrated. We strive to reflect our community and strongly encourage candidates from a diverse range of racial, social, cultural, gender and disability backgrounds. We strongly encourage Aboriginal and Torres Strait Islander people to apply.

Hope Street is a child safe organisation and we are committed to ensuring the safety and wellbeing of children. To ensure the highest standards of protection for children, employment at Hope Street is subject to a range of screening requirements which includes satisfactory Police Checks (National and International) and a Working With Children Check.

The health and safety of our team and communities is paramount to Hope Street Youth and Family Services. Accordingly, we require anyone joining our team to provide proof of up-to-date COVID-19 vaccinations.

Team Coordinator (North West)

Full-time ongoing role (38 hours per week)
Classification: SCHCADS Award 2010, Level 5

We are seeking a determined and highly-motivated Team Coordinator that can join the Leadership Team to deliver quality youth-focused outcomes.

As the Team Coordinator of the First Response Youth Service in Melton, you will be part of an exciting and innovative new model and centre that is purpose-designed to respond to youth homelessness combined with a place-based approach in the north-western growth corridor of Melbourne.

You will be proactive in leading and managing two components of the service:

• a mobile outreach service which is available 365 days per year including after hours; and
• a youth refuge providing supported crisis accommodation.

Reporting to and supported by the Programs Manager, you will:

• provide leadership and direction to a high functioning Mobile Outreach team (4 Case Managers) and the Crisis Accommodation team (6 Residential Youth Support Workers and 2 Case Managers);
• hold responsibility for the day-to-day operations of our purpose-built youth refuge and the mobile outreach service;
• ensure compliance in all operational areas including service delivery, risk management and quality improvement for clients and staff; and
• establish a culture of service excellence where optimal outcomes for young people are achieved.

This is an excellent opportunity to join an organisation where you can have a real impact and be part of a high-performing team achieving quality outcomes in the community and delivering client-centred crisis responses.

To find out more about the specifics of this role, please read the full position description below.

About You

• A Bachelor's degree qualification in Social Work, Youth Work, Psychology, or other health/welfare related qualification.
• Strong people management skills and ability to deliver effective client-centred services to young people in crisis within a case management framework and therapeutic approaches within a multi-disciplinary team.
• Strong relationship building skills which has seen you motivate a team and young people to achieve quality outcomes.
• Demonstrated background of trauma-informed frameworks and understanding of young people’s trauma with complex needs, including homelessness, family violence, alcohol, drugs and/or mental illness.
• Experience in team leadership, supervision of staff and program development, particularly in a dynamic and changing environment.
• Highly developed communication skills at all levels specifically in active listening, negotiation, problem solving and report writing.
• Proficiency in Microsoft Office applications, Case Management software and maintaining client data and reporting systems.

This is the role for you if you are a Team Coordinator looking for change, a passionate team or a seasoned Case Manager with sector knowledge. If you also have strong leadership qualities, people management skills and demonstrated knowledge and experience of the impacts of young people experiencing or at risk of homelessness and providing stable and safe accommodation and youth-specific supports, apply now!

We Offer

• Purpose-driven NFP organisation + A new purpose-built youth refuge in Melton.
• A collaborative, dedicated support team focused on great outcomes for young people.
• NFP salary packaging up to $18,450 of your salary tax free.
• Family friendly + Close proximity to public transport or street parking.

Download

Applications

Please provide a cover letter addressed to Gary Humphrey, Programs Manager (North West), a statement addressing selection criteria, and your current resume.

Applications must address the key selection criteria outlined in the position description to be considered.

Applications are to be emailed to using the subject line Att: Gary Humphrey, Programs Manager (North West) - Team Coordinator (North West) application via Hope Street Website.

Applications close at midnight on Tuesday 28 June 2022. Apply now!

Enquiries

If you have specific questions about the role please email using the subject line Att: People and Culture Department - Team Coordinator (North West) enquiry via Hope Street Website.

If your experience looks a little different to what we have identified but you have relevant skills, please get in touch with us.

Additional Information

Please let us know if you require workplace modifications so that we can discuss your needs and the modifications that can be made to the recruitment process and the position.

At Hope Street we have an inclusive culture where our employees' unique contributions are celebrated. We strive to reflect our community and strongly encourage candidates from a diverse range of racial, social, cultural, gender and disability backgrounds. We strongly encourage Aboriginal and Torres Strait Islander people to apply.

Hope Street is a child safe organisation and we are committed to ensuring the safety and wellbeing of children. To ensure the highest standards of protection for children, employment at Hope Street is subject to a range of screening requirements which includes satisfactory Police Checks (National and International) and a Working With Children Check.

The health and safety of our team and communities is paramount to Hope Street Youth and Family Services. Accordingly, we require anyone joining our team to provide proof of up-to-date COVID-19 vaccinations.