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Hope Street currently has the following career opportunities for people to join one of our teams.
Advertised positions have specific contact details for the role however if you have any enquiries related to careers at Hope Street, please phone People and Culture on 0401 579 025 or email. Aboriginal and Torres Strait Islander applicants are highly encouraged to apply.
Youth Case Manager - Whittlesea
Youth Case Manager - Whittlesea
Hope Street Youth and Family Services
ABOUT US
Hope Street Youth and Family Services Ltd ("Hope Street") has over 40 years of experience delivering specialist services to young people and their families experiencing, or at risk of, homelessness.
We have a vision to live in a society where all young people and young families have a safe place to call home. If you would like to play a part in ending youth homelessness, join our team of passionate people making a difference in the lives of young people and young families
ABOUT THE OPPORTUNITY
We are looking for a positive and dedicated person to work a 4-day week (which includes a 9.30pm finish on every second Wednesday) in Whittlesea who will:
- Provide intensive case management services to a young person and their children within a holistic client focused approach; including: housing, health, specialist health, employment, education and training, family/significant relationships, legal, community linkages and/or participation
- Proactively engage, motivate and support the young person to develop interdependent, sustainable life options with a focus on achieving their case plan goals
- Maintain your relationships with key support services will enhance young people’s connections to those services
- Maintain accurate client records compliant with DFFH requirements
This is an excellent opportunity to join an organisation where you can have a real impact and be part of a team achieving quality outcomes for young people.
ABOUT YOU
- You have a bachelor’s degree qualification in Social Work, Youth Work, Family Therapy, Psychology or other health/welfare related area
- You are a motivated case manager with 2 years’ experience ideally working with youth. You have an understanding of the youth homelessness service system and allied services best placed to support and divert young people from homelessness
- You have great relationship building skills which enables you to motivate young clients in transitional settings to achieve meaningful goals within a case management framework
- Your friendly and cooperative nature means that you can build relationships quickly with key stakeholders in the community
- You have highly developed communication skills including report writing, listening, negotiation, problem solving, decision making and advocacy
- You are highly competent using Microsoft applications and Case Management Software
WE OFFER
- Be a part of a collaborative case management and community support team.
- Receive up to $18,550 of your salary tax free due to NFP salary concessions.
- Immediate start required.
HOW TO APPLY
- Please refer to the Position Description attached below.
- Please provide a cover letter, statement addressing the selection criteria and resume. Please note applications that do not address the selection criteria will not be shortlisted.
- Please address your cover letter to: Hang Pham, Program Manager Northeast.
- Only shortlisted candidates will be contacted.
- Apply now! We are shortlisting as received! Application closing on 9th of September 2024.
ENQUIRIES
If you have any questions about this role, please contact our People and Culture using the subject line: Youth Case Manager - Whittlesea enquiry via EthicalJobs or phone our Program Manager North-East, Hang Pham on 0411287902.
If your experience looks a little different to what we have identified but you have relevant skills, please get in touch with us.
ADDITIONAL INFORMATION
Please let us know if you require workplace modifications so that we can discuss your needs and the modifications that can be made to the recruitment process and the position.
At Hope Street we have an inclusive culture where our employees' unique contributions are celebrated. We strive to reflect our community and strongly encourage candidates from a diverse range of racial, social, cultural, gender and disability backgrounds. We strongly encourage Aboriginal and Torres Strait Islander people to apply.
Hope Street is a child safe organisation and we are committed to ensuring the safety and wellbeing of children. To ensure the highest standards of protection for children, employment at Hope Street is subject to a range of screening requirements which includes satisfactory Police Checks (National and International) and a Working With Children Check.
Youth Residential Support Worker - South Morang
Youth Residential Support Workers
Hope Street Youth and Family Services
- Youth Residential Support Worker - First Response Whittlesea Youth Service
- Hope Street Youth and Family Services
- Exciting opportunity in growth organisation
- Leverage your experience and grow exemplary services for vulnerable youth in this demand area of outer Melbourne (vibrant and expanding municipality of Whittlesea)
BENEFITS
- Wellbeing initiatives: Wellbeing (STAR Leave Days), Wellbeing staff group
- Generous development opportunities
ABOUT US
Hope Street Youth and Family Services Ltd ("Hope Street") has over 40 years of experience delivering specialist services to young people and their families experiencing, or at risk of, homelessness.
We have a vision to live in a society where all young people and young families have a safe place to call home. If you would like to play a part in ending youth homelessness, join our team of passionate people making a difference in the lives of young people and young families
ABOUT THE OPPORTUNITY
We are looking for a positive and dedicated Youth Worker for a part-time role for the Youth Residential Service, that will be available to work 36 hours per fortnight.
ON A DAY-TO-DAY BASIS, YOU WILL:
- Provide support and assistance with living skills, connections with the community, personal and social development, employment, education and training.
- Assist young people to follow up actions from their case management plans including housing, income, education and training, health and wellbeing, general living skills and recreational activities.
- Complete client file notes as needed and assist with administration duties to help operations run smoothly.
- Motivate young clients to achieve meaningful goals and make a real difference in young people’s lives.
This is an excellent opportunity to join an organisation where you can have a real impact and be part of a high-performing team achieving quality outcomes for young people and young families.
ABOUT YOU
- You have a bachelor’s degree or are you in your final year of a Social Work, Youth Work, or relevant Social Science related qualification
- You have demonstrated knowledge of youth-focused practice frameworks such as strengths-based or trauma-informed practice
- You have highly developed communication skills including relationship building, problem solving and report writing
- You pride yourself on your ability to motivate and advocate for clients to achieve outcomes
- You are highly competent using the full suite of Microsoft applications
- You are able to maintain accurate confidential administrative records and progress notes
WE CAN OFFER YOU
- Purpose-driven NFP organisation + A new purpose-built youth refuge under construction and due for completion July/August 2024 in South Morang
- A collaborative, dedicated, and highly motivated team focused on achieving positive outcomes with young people and young families.
- NFP salary packaging up to $18,550 of your salary tax free
- Family-friendly + close proximity to public transport or street parking
HOW TO APPLY
- Please download the attached position description.
- Please review the attached Roster.
- Applications close on 19th of September 2024
- Click Apply Now! We are shortlisting as received!
If you are a youth worker with experience in delivering effective youth-focused services to young people in a crisis accommodation setting, we want to hear from you!
NEXT STEPS
If you have any questions about this role, please contact our People and Culture department at using the subject line: Youth Residential Support Workers enquiry via EthicalJobs, or phone our Program Manager North-East, Hang Pham on 0411 287 902.
If your experience looks a little different to what we have identified but you have relevant skills, please get in touch with us.
ADDITIONAL INFORMATION
Please let us know if you require workplace modifications so that we can discuss your needs and the modifications that can be made to the recruitment process and the position.
At Hope Street, we have an inclusive culture where our employees' unique contributions are celebrated. We strive to reflect our community and strongly encourage candidates from a diverse range of racial, social, cultural, gender and disability backgrounds. We strongly encourage Aboriginal and Torres Strait Islander people to apply.
Hope Street is a child-safe organisation and we are committed to ensuring the safety and wellbeing of children. To ensure the highest standards of protection for children, employment at Hope Street is subject to a range of screening requirements which includes satisfactory Police Checks (National and International) and a Working With Children Check.
The health and safety of our team and communities is paramount to Hope Street Youth and Family Services.
See position description and roster attached below.
Youth Residential Support Worker - Melton - Part Time
Youth Residential Support Worker - Melton - Part Time
Hope Street Youth and Family Services
ABOUT US
Hope Street Youth and Family Services Ltd ("Hope Street") has over 40 years of experience delivering specialist services to young people and their families experiencing, or at risk of, homelessness.
We have a vision to live in a society where all young people and young families have a safe place to call home. If you would like to play a part in ending youth homelessness, join our team of passionate people making a difference in the lives of young people and young families
ABOUT THE OPPORTUNITY
We are looking for a positive and dedicated Youth Worker for a part-time role for the Youth Residential Service, that will be available to work 36 hours per fortnight.
WEEK 1:
- Monday 4.00pm – 11.30pm (sleepover); Tuesday 7.30am – 9.00am.
- Wednesday 4:00pm – 11:30pm (sleepover); Thursday 7:30am – 9:00am
- Saturday 4:00pm – 11:30pm (sleepover)
- Sunday 7:30am – 9:00am
WEEK 2:
- Wednesday 4:00pm – 11:30pm (sleepover);
- Thursday 7.30am – 9.00am
ON A DAY-TO-DAY BASIS, YOU WILL:
- Provide support and assistance with living skills, connections with the community, personal and social development, employment, education and training.
- Assist young people to follow up actions from their case management plans including housing, income, education and training, health and wellbeing, general living skills and recreational activities.
- Complete client file notes as needed and assist with administration duties to help operations run smoothly.
- Motivate young clients to achieve meaningful goals and make a real difference in young people’s lives.
This is an excellent opportunity to join an organisation where you can have a real impact and be part of a high-performing team achieving quality outcomes for young people and young families.
ABOUT YOU
- You have a bachelor’s degree or are you in your final year of a Social Work, Youth Work, or relevant Social Science related qualification
- You have demonstrated knowledge of youth-focused practice frameworks such as strengths-based or trauma-informed practice
- You have highly developed communication skills including relationship building, problem solving and report writing
- You pride yourself on your ability to motivate and advocate for clients to achieve outcomes
- You are highly competent using the full suite of Microsoft applications
- You are able to maintain accurate confidential administrative records and progress notes
WE CAN OFFER YOU
- Purpose-driven NFP organisation + A new purpose-built youth refuge in Melton
- A collaborative, dedicated support team focused on great outcomes for young people
- NFP salary packaging up to $18,550 of your salary tax free
- Family-friendly + Close proximity to public transport or street parking
If you are a youth worker with experience in delivering effective youth-focused services to young people in a crisis accommodation setting, we want to hear from you!
NEXT STEPS
If you have any questions about this role, please contact our People and Culture department at , or phone our Program Manager North-West, Gary Humphrey on 0412 461 932.
If your experience looks a little different to what we have identified but you have relevant skills, please get in touch with us.
How To Apply
- Please provide a cover letter, statement addressing the selection criteria and resume. Please note applications that do not address the selection criteria will not be shortlisted.
- Please address your cover letter to: Gary Humphrey, Program Manager North-West.
- Only shortlisted candidates will be contacted.
- Applications close on 16th of September 2024. Apply now! We are shortlisting as received!
ADDITIONAL INFORMATION
Please let us know if you require workplace modifications so that we can discuss your needs and the modifications that can be made to the recruitment process and the position.
At Hope Street, we have an inclusive culture where our employees' unique contributions are celebrated. We strive to reflect our community and strongly encourage candidates from a diverse range of racial, social, cultural, gender and disability backgrounds. We strongly encourage Aboriginal and Torres Strait Islander people to apply.
Hope Street is a child-safe organisation and we are committed to ensuring the safety and wellbeing of children. To ensure the highest standards of protection for children, employment at Hope Street is subject to a range of screening requirements which includes satisfactory Police Checks (National and International) and a Working With Children Check.
The health and safety of our team and communities is paramount to Hope Street Youth and Family Services. Accordingly, we require anyone joining our team to provide proof of up to date COVID-19 vaccinations.
Team Leader - Northwest - Melton
Team Leader - First Response Youth Service
Hope Street Youth and Family Services
Exciting Leadership role in growth organisation!
Full time with option to work over 9-day fortnight
Growth opportunity
Wellbeing initiatives; Wellbeing (STAR Leave Days), Self-care staff group
Over award payment
Contribute in the vibrant North West community – based in Melton
ABOUT US
Hope Street Youth and Family Services Limited ("Hope Street") has over 40 years of experience delivering specialist services to young people and their families experiencing, or at risk of, homelessness.
We have a vision for a society where all young people and young families have a safe place to call home. If you would like to play a part in ending youth homelessness, join our team of passionate people making a difference in the lives of young people and young families.
ABOUT THE ROLE
We are seeking a determined and highly motivated Team Leader that can join the Program and Leadership team to deliver quality youth focused outcomes.
As the Team Leader of the First Response Youth Support Service, you will be part of an exciting and innovative new model and purpose-designed centre created to respond to youth homelessness via a place-based approach in the north-western growth corridor of Melbourne.
You will be proactive in leading and managing two components of the service:
A mobile outreach service
A youth refuge providing supported crisis accommodation.
Reporting to and supported by the Programs Manager, you will:
Provide leadership and direction to a high functioning Mobile Outreach team (4 Case Managers) and the Crisis Accommodation team (6 Residential Youth Support Workers and 2 Case Managers);
Hold responsibility for the day-to-day operations of our purpose-built youth refuge and the mobile outreach service;
Ensure compliance in all operational areas including service delivery, risk management and quality improvement for clients and staff; and
Establish a culture of service excellence where optimal outcomes for young people are achieved.
This is an excellent opportunity to join an organisation where you can have a real impact and be part of a high performing team achieving quality outcomes in the community and delivering client-centred crisis responses.
To find out more about the specifics of this role, please read full position description, attached.
WE ALSO OFFER
Purpose-driven medium NFP organisation + A new purpose-built youth refuge in Melton
A collaborative dedicated and highly motivated team focused on achieving positive outcomes with young people and young families.
Full time (38 hours per week) with a flexible work arrangement option to spread the hours over 9 days/fortnight.
NFP salary packaging up to $18, 550 of your salary tax free
Generous salary package of $98,553 – $103,013 inc. 5% over Award payment plus super
5 weeks of Annual Leave
On-call duties shared amongst 5 staffs with minimum recall to sites.
Close proximity to public transport or street parking
ABOUT YOU
You will have:
A bachelor's degree qualification in Social Work, Youth Work, Psychology, or other health/welfare related qualification.
Minimum of 2 years' experience in team leadership, supervision of staff and program development.
Demonstrated background of trauma informed frameworks and understanding of young people’s trauma with complex needs, including homelessness, family violence, alcohol, drugs and/or mental illness.
Strong people management skills and ability to deliver effective client-centred services to young people in crisis within a case management framework and therapeutic approaches within a multi-disciplinary team.
Strong relationship building skills which has seen you motivate a team and young people to achieve quality outcomes.
Highly developed communication skills at all levels specifically in active listening, negotiation, problem solving and report writing.
Proficiency in Microsoft office applications, client data and reporting systems.
This is the role for you if you are a Team Leader looking to be a part of dynamic and innovative youth focused organisation, and passionate team.
If you have strong leadership qualities, people management skills and demonstrated knowledge of the risk and protective factors impacting young people experiencing or at risk of homelessness, apply now!
Hope Street encourages applications from qualified candidates from a diverse range of racial, social, cultural, gender and disability backgrounds that reflect our community.
HOW TO APPLY
- Please download the position description.
- Please provide a cover letter, statement addressing the selection criteria and resume. Please note applications that do not address the selection criteria will not be shortlisted.
- Please address your cover letter to: Gary Humphrey, Program Manager North-West.
- Only shortlisted candidates will be contacted.
- Applications close on 13th September at midnight. Apply now! We are shortlisting as received!
If your experience looks a little different to what we have identified but you have relevant skills, please get in touch with us.
ADDITIONAL INFORMATION
Please let us know if you require workplace modifications so that we can discuss your needs and the modifications that can be made to the recruitment process and the position.
At Hope Street we have an inclusive culture where our employees' unique contributions are celebrated. We strive to reflect our community and strongly encourage candidates from a diverse range of racial, social, cultural, gender and disability backgrounds. We strongly encourage Aboriginal and Torres Strait Islander people to apply.
Hope Street is a child safe organisation and we are committed to ensuring the safety and wellbeing of children. To ensure the highest standards of protection for children, employment at Hope Street is subject to a range of screening requirements which includes satisfactory Police Checks (National and International) and a Working with Children Check.
YSS Case Manager
Youth Support Service Case Managers - Youth Homelessness
Hope Street Youth and Family Services
Be Part of Our Growth!
WE CAN OFFER YOU
- A passionate purpose-driven NFP organisation + experienced supportive team
- Opportunity to be part of exciting growth
- Wellbeing initiatives include paid leave for wellbeing purposes
- Two permanent part-time positions available, each offering 60.8 hours per fortnight.
- Four days per week
- NFP salary packaging up to $18,550 of your salary tax-free
- Close proximity to Public Transport and street parking
ABOUT US
Hope Street Youth and Family Services Ltd ("Hope Street") has over 40 years of experience delivering specialist services to young people and their families experiencing, or at risk of, homelessness.
We have a vision to live in a society where all young people and young families have a safe place to call home. If you would like to play a part in ending youth homelessness, join our team of passionate people making a difference in the lives of young people and young families.
We are a multidisciplinary team committed to the delivery of responsive and comprehensive services to young people and our communities. Our values are Fairness, Collaboration, Social Justice, Integrity, Diversity, and Hope
THE YOUTH SUPPORT SERVICE (YSS)
The YSS Program provides case management to young people aged 16-25 who are homeless or at risk of homelessness and who have complex needs, dual diagnosis and challenging behaviour/s. The target group includes young people who are parenting and/or expecting birth.
ABOUT THE OPPORTUNITY
We are looking for a dedicated Youth Case Management Specialist for a permanent part-time position working a regular fortnightly work pattern, in Brunswick West.
In this role you will provide case management support to young people and their families, within a holistic client focused approach that includes housing, health, employment, education and community participation. You will proactively engage, motivate and support the young person to identify and work towards achieving their goals.
Your relationships with key support services will enhance young people’s connections to those services. You will maintain accurate client records compliant with DHHS requirements.
ABOUT YOU
- A bachelor’s degree in Social work, Youth Work, Social Sciences or relevant Health Sciences degree.
- Demonstrated experience and highly engaging to respond to young people with needs via responsive outreach model, and case management framework.
- Strong experience in Case Management, Child, Youth and Family Services.
- Extensive experience of current theoretical approaches and frameworks for working with highly vulnerable young people and their families, including strengths-based approaches.
- Strong ability to capacity build with diverse and inclusive community services e.g. LGBTQI, Drug & Alcohol, Policing Units (proactive units) Legal services, Indigenous Services.
- Strong ability to engage, motivate and support young people with complex needs within a case management framework and client-centred strengths-based, trauma-informed practice.
- Strong relationship building skills which enables you to motivate young clients to achieve meaningful goals within a case management framework.
- Highly developed communication skills including report writing, listening, negotiation, problem solving, decision making and advocacy.
- Strong competency using Microsoft and Case management applications
ENQUIRIES
If you have any questions about this role, please contact our People and Culture department: using the subject line: Youth Support Service Case Managers x2 - Youth Homelessness enquiry via EthicalJobs or phone our Program Manager Northeast, Hang Pham on 0411287902.
If your experience looks a little different to what we have identified but you have relevant skills, please get in touch with us.
HOW TO APPLY
- Please download the position description
- Please provide a cover letter, statement addressing the selection criteria and resume. Please note applications that do not address the selection criteria will not be shortlisted.
- Please address your cover letter to: Hang Pham, Program Manager Northeast.
- Only shortlisted candidates will be contacted.
- Apply now! We are shortlisting as received!
- Application closing on the 9th of September 2024.
ADDITIONAL INFORMATION
Please let us know if you require workplace modifications so that we can discuss your needs and the modifications that can be made to the recruitment process and the position.
At Hope Street we have an inclusive culture where our employees' unique contributions are celebrated. We strive to reflect our community and strongly encourage candidates from a diverse range of racial, social, cultural, gender and disability backgrounds. We strongly encourage Aboriginal and Torres Strait Islander people to apply.
Hope Street is a child safe organisation, and we are committed to ensuring the safety and wellbeing of children. To ensure the highest standards of protection for children, employment at Hope Street is subject to a range of screening requirements which includes satisfactory Police Checks (National and International) and a Working with Children Check.
For any other employment opportunities to join one of our teams at Hope Street, please refer to the following websites:
