Team Coordinator (North West)

Full-time position, (38 hours per week)
Classification: SCHCADS Award 2010, Level 5

We are seeking a determined and highly-motivated person who can join the Program and Leadership team to deliver quality youth-focused outcomes.

As the Team Coordinator of the First Response Youth Service in Melton, you will be part of an exciting and innovative new model and purpose-designed centre created to respond to youth homelessness via a place-based approach in the north-western growth corridor of Melbourne.

You will be proactive in leading and managing two components of the service:

• a mobile outreach service which is available 365 days per year including after hours; and
• a youth refuge providing supported crisis accommodation.

Reporting to and supported by the Programs Manager, you will:

• provide leadership and direction to a high functioning Mobile Outreach team (4 Case Managers) and the Crisis Accommodation team (6 Residential Youth Support Workers and 2 Case Managers);
• hold responsibility for the day-to-day operations of our purpose-built youth refuge and the mobile outreach service;
• ensure compliance in all operational areas including service delivery, risk management and quality improvement for clients and staff; and
• establish a culture of service excellence where optimal outcomes for young people are achieved.

This is an excellent opportunity to join an organisation where you can have a real impact and be part of a high performing team achieving quality outcomes in the community and delivering client-centred crisis responses.

To find out more about the specifics of this role, please read the full position description below.

About You

You will have:

• a Bachelor's degree qualification in Social Work, Youth Work, Psychology, or other health/welfare related qualification;
• minimum of 2 years' experience in team leadership, supervision of staff and program development;
• demonstrated background of trauma-informed frameworks and understanding of young people’s trauma with complex needs, including homelessness, family violence, alcohol, drugs and/or mental illness.
• strong people management skills and ability to deliver effective client-centered services to young people in crisis within a case management framework and therapeutic approaches within a multi-disciplinary team;
• strong relationship-building skills which has seen you motivate a team and young people to achieve quality outcomes;
• highly-developed communication skills at all levels specifically in active listening, negotiation, problem solving and report writing; and
• proficiency in Microsoft Office applications, client data and reporting systems.

This is the role for you if you are a Team Coordinator looking to be part of a dynamic and innovative youth-focused organisation and passionate team. If you have strong leadership qualities, people management skills and demonstrated knowledge of the risk and protective factors impacting young people experiencing or at risk of homelessness, apply now!

We Offer

• Purpose-driven medium NFP organisation + a new purpose-built youth refuge in Melton.
• A collaborative dedicated and highly motivated team focused on achieving positive outcomes with young people and young families.
• Flexible work arrangement option to spread the hours over 9 days/fortnight.
• NFP salary packaging up to $18,450 of your salary tax free.
• Generous salary package of $106,990 (including super).
• 5 weeks of Annual Leave.
• On-call duties shared amongst five staff members with minimum recall to sites.
• Close proximity to public transport or street parking.

Download

Applications

Please provide a cover letter addressed to Gary Humphrey, Programs Manager (North West), a statement addressing selection criteria, and your current resume.

Applications must address the key selection criteria outlined in the position description to be considered.

Applications are to be emailed to using the subject line Att: Gary Humphrey, Programs Manager (North West) - Team Coordinator (North West) application via Hope Street Website.

Applications close at midnight on Thursday 23 March 2023. Apply now!

Enquiries

If you have specific questions about the role please phone Gary Humphrey, Programs Manager (North West) on 0412 461 932 or email using the subject line Att: People and Culture Department - Team Coordinator (North West) enquiry via Hope Street Website.

If your experience looks a little different to what we have identified but you have relevant skills, please get in touch with us.

Additional Information

Please let us know if you require workplace modifications so that we can discuss your needs and the modifications that can be made to the recruitment process and the position.

At Hope Street we have an inclusive culture where our employees' unique contributions are celebrated. We strive to reflect our community and strongly encourage candidates from a diverse range of racial, social, cultural, gender and disability backgrounds. We strongly encourage Aboriginal and Torres Strait Islander people to apply.

Hope Street is a child safe organisation and we are committed to ensuring the safety and wellbeing of children. To ensure the highest standards of protection for children, employment at Hope Street is subject to a range of screening requirements which includes satisfactory Police Checks (National and International) and a Working With Children Check.

The health and safety of our team and communities is paramount to Hope Street Youth and Family Services. Accordingly, we require anyone joining our team to provide proof of up-to-date COVID-19 vaccinations.

Youth Residential Support Worker - 36 hours (FRRM, Melton)

Part-time position (36 hours per fortnight)
Classification: SCHCADS Award 2010, Level 3

We are looking for a positive and dedicated Youth Worker to work the following fortnightly hours in our First Response Youth Refuge:

Week 1

• Monday 4:00pm – 11:30pm (sleepover);
• Tuesday 7:30am – 9:00am;
• Wednesday 4:00pm – 11:30pm (sleepover);
• Thursday 7:30am – 9:00am;
• Saturday 4:00pm – 11:30pm (sleepover); and
• Sunday 7:30am – 9:00am.

Week 2

• Wednesday 4:00pm – 11:30pm (sleepover); and
• Thursday 7:30am – 9:00am.

On a day-to-day basis you will:

• provide support and assistance with living skills, connections with the community, personal and social development, employment, education and training;
• assist young people to follow up actions from their case management plans including housing, income, education and training, health and wellbeing, general living skills and recreational activities;
• complete client file notes as needed and assist with administration duties to help operations run smoothly; and
• motivate young clients to achieve meaningful goals and make a real difference in young people’s lives.

This is an excellent opportunity to join an organisation where you can have a real impact and be part of a high performing team achieving quality outcomes for young people and young families.

About You

• You have a Bachelor’s degree or you are in your final year of a Social Work, Youth Work, or relevant Social Science related qualification.
• You have demonstrated knowledge of youth-focused practice frameworks such as strengths-based or trauma-informed practice.
• You have highly-developed communication skills including relationship building, problem solving and report writing.
• You pride yourself on your ability to motivate and advocate for clients to achieve outcomes.
• You are highly competent using the full suite of Microsoft applications.
• You are able to maintain accurate confidential administrative records and progress notes.

If you are a youth worker with experience in delivering effective youth-focused services to young people in a crisis accommodation setting, we want to hear from you!

We Offer

• Purpose-driven NFP organisation + a new purpose-built youth refuge in Melton.
• A collaborative, dedicated support team focused on great outcomes for young people.
• NFP salary packaging up to $18,450 of your salary tax free.
• Family friendly + close proximity to public transport or street parking.

Download

Applications

Please provide a cover letter addressed to Gary Humphrey, Programs Manager (North West), a statement addressing selection criteria, and your current resume.

Applications must address the key selection criteria outlined in the position description to be considered.

Applications are to be emailed to using the subject line Att: Gary Humphrey, Programs Manager (North West) - Youth Residential Support Worker - 36 hours (FRRM, Melton) application via Hope Street Website.

Applications close at midnight on Thursday 23 March 2023. Apply now!

Note: Only shortlisted candidates will be contacted.

Enquiries

If you have specific questions about the role please phone Gary Humphrey, Programs Manager (North West) on 0412 461 932 or email using the subject line Att: People and Culture Department - Youth Residential Support Worker - 36 hours (FRRM, Melton) enquiry via Hope Street Website.

If your experience looks a little different to what we have identified but you have relevant skills, please get in touch with us.

Additional Information

Please let us know if you require workplace modifications so that we can discuss your needs and the modifications that can be made to the recruitment process and the position.

At Hope Street we have an inclusive culture where our employees' unique contributions are celebrated. We strive to reflect our community and strongly encourage candidates from a diverse range of racial, social, cultural, gender and disability backgrounds. We strongly encourage Aboriginal and Torres Strait Islander people to apply.

Hope Street is a child safe organisation and we are committed to ensuring the safety and wellbeing of children. To ensure the highest standards of protection for children, employment at Hope Street is subject to a range of screening requirements which includes satisfactory Police Checks (National and International) and a Working With Children Check.

The health and safety of our team and communities is paramount to Hope Street Youth and Family Services. Accordingly, we require anyone joining our team to provide proof of up-to-date COVID-19 vaccinations.

Youth Residential Support Worker (OPM, Melton)

Permanent part-time position (28.5 hours per fortnight)
Classification: SCHCADS Award 2010, Level 3

We are looking for a supportive and committed Youth Residential Support Worker to join the Hope Street in Melton team in supporting transitional housing for young people and young families who are provided with safe, secure and affordable accommodation for 12 months to 2 years.

On a day-to-day basis you will:

• work with young people to be active participants in creating opportunities to strengthen their housing, employment, education, training and personal and social development;
• complete daily client file notes as needed and assist with administration duties to help operations run smoothly; and
• have the opportunity to make a real difference in young people’s lives.

This is an excellent opportunity to join an organisation where you can have a real impact and be part of a high-performing team achieving quality outcomes for young people and young families.

Please refer to the Position Description for more information about the role.

About You

• Do you have a Bachelor’s degree qualification in Social Work, Youth Work, Psychology or other health/welfare related area?
• Do you have knowledge or experience of youth-focused practice frameworks such as strengths-based or trauma-informed practice?
• Do you have sector knowledge or experience understanding of young people’s trauma with complex needs, including homelessness, family violence, alcohol, drugs and/or mental illness?
• Do you pride yourself on your ability to work autonomously and motivate and advocate for clients to achieve outcomes?
• Do you have well-developed communication skills including relationship building, problem solving and report writing?
• Are you highly competent using the full suite of Microsoft applications?

If you are a youth worker with experience in delivering effective youth-focused services to young people, we want to hear from you!

We Offer

• A set roster that includes weekend shifts with a sleepover + Attractive penalty rates.
• A passionate purpose-driven NFP organisation + experienced supportive team.
• NFP salary packaging up to $18,450 of your salary tax free.
• Close proximity to Public Transport or street parking.

Download

Applications

Please provide a cover letter addressed to Gary Humphrey, Programs Manager (North West), a statement addressing selection criteria, and your current resume.

Applications must address the key selection criteria outlined in the position description to be considered.

Applications are to be emailed to using the subject line Att: Gary Humphrey, Programs Manager (North West) - Youth Residential Support Worker (OPM, Melton) application via Hope Street Website.

Applications close at midnight on Thursday 09 March 2023. Apply now!

Note: Only shortlisted candidates will be contacted.

Enquiries

If you have specific questions about the role please phone Gary Humphrey, Programs Manager (North West) on 0412 461 932 or email using the subject line Att: People and Culture Department - Youth Residential Support Worker (OPM, Melton) enquiry via Hope Street Website.

If your experience looks a little different to what we have identified but you have relevant skills, please get in touch with us.

Additional Information

Please let us know if you require workplace modifications so that we can discuss your needs and the modifications that can be made to the recruitment process and the position.

At Hope Street we have an inclusive culture where our employees' unique contributions are celebrated. We strive to reflect our community and strongly encourage candidates from a diverse range of racial, social, cultural, gender and disability backgrounds. We strongly encourage Aboriginal and Torres Strait Islander people to apply.

Hope Street is a child safe organisation and we are committed to ensuring the safety and wellbeing of children. To ensure the highest standards of protection for children, employment at Hope Street is subject to a range of screening requirements which includes satisfactory Police Checks (National and International) and a Working With Children Check.

The health and safety of our team and communities is paramount to Hope Street Youth and Family Services. Accordingly, we require anyone joining our team to provide proof of up-to-date COVID-19 vaccinations.

Youth Residential Support Worker (OPW, Whittlesea)

Permanent part-time position (28.5 hours per fortnight)
Classification: SCHCADS Award 2010, Level 3

We are looking for a supportive and committed Youth Residential Support Worker to join our Hope Street in Whittlesea program, the Youth Foyer-like model of supported transitional housing for young people and young families who are provided with safe, secure and affordable accommodation for 12 months to 2 years.

On a day-to-day basis you will:

• work with young people to be active participants in creating opportunities to strengthen their housing, employment, education, training and personal and social development;
• complete daily client file notes as needed and assist with administration duties to help operations run smoothly; and
• have the opportunity to make a real difference in young people’s lives.

This is an excellent chance to join an organisation where you can have a real impact and be part of a high-performing team achieving quality outcomes for young people and young families.

You will be available to work a set roster including a Friday day shift and weekend shifts with a sleepover.

Please refer to the Position Description for more information about the role.

About You

• Do you have a Bachelor’s degree qualification in Social Work, Youth Work, Psychology or other related area?
• Do you have knowledge or experience of youth-focused practice frameworks such as strengths-based or trauma-informed practice?
• Do you have sector knowledge or experience understanding of young people’s trauma with complex needs, including homelessness, family violence, alcohol, drugs and/or mental illness?
• Do you pride yourself on your ability to motivate and advocate for clients to achieve outcomes?
• Do you have well-developed communication skills including relationship building, problem solving and report writing?
• Are you highly competent using the full suite of Microsoft applications?

If you are a youth worker with experience in delivering effective youth-focused services to young people, we want to hear from you!

We Offer

• A passionate purpose driven NFP organisation + experienced supportive team.
• Attractive penalty rates for weekend shifts.
• NFP salary packaging up to $18,450 of your salary tax free.
• Close proximity to Public Transport and street parking.

Download

Applications

Please provide a cover letter addressed to Sue Watt, Acting Programs Manager (North East), a statement addressing selection criteria, and your current resume.

Applications must address the key selection criteria outlined in the position description to be considered.

Applications are to be emailed to using the subject line Att: Sue Watt, Acting Programs Manager (North East) - Youth Residential Support Worker (OPW, Whittlesea) application via Hope Street Website.

Applications close at midnight on Thursday 09 March 2023. Apply now!

Note: Only shortlisted candidates will be contacted.

Enquiries

If you have specific questions about the role please phone Sue Watt, Acting Programs Manager (North East) on 0481 199 344 or email using the subject line Att: People and Culture Department - Youth Residential Support Worker (OPW, Whittlesea) enquiry via Hope Street Website.

If your experience looks a little different to what we have identified but you have relevant skills, please get in touch with us.

Additional Information

Please let us know if you require workplace modifications so that we can discuss your needs and the modifications that can be made to the recruitment process and the position.

At Hope Street we have an inclusive culture where our employees' unique contributions are celebrated. We strive to reflect our community and strongly encourage candidates from a diverse range of racial, social, cultural, gender and disability backgrounds. We strongly encourage Aboriginal and Torres Strait Islander people to apply.

Hope Street is a child safe organisation and we are committed to ensuring the safety and wellbeing of children. To ensure the highest standards of protection for children, employment at Hope Street is subject to a range of screening requirements which includes satisfactory Police Checks (National and International) and a Working With Children Check.

The health and safety of our team and communities is paramount to Hope Street Youth and Family Services. Accordingly, we require anyone joining our team to provide proof of up-to-date COVID-19 vaccinations.

Case Manager x 2 (FRMO, Melton)

Part-time fixed-term position (60.8 hours per fortnight)
Classification: SCHCADS Award 2010, Level 4

This is a great opportunity for two dedicated, open-minded outreach workers to join the team in our First Response Youth Mobile Outreach Service in Melton, close to public transport.

Through an assertive outreach model, in this role you will proactively:

• seek and assist young people or families who are sleeping rough in the City of Melton and surrounding LGAs;
• respond to enquiries, agency referrals and engage with young people or families at risk of, or experiencing, homelessness;
• build and maintain collaborative relationships with surrounding local government agencies, emergency departments, schools and referrals;
• utilise assessment tools including initial assessment and planning to identify client and resource requirements;
• provide advocacy where required, immediate support and information, including referral to the wider community services networks in Melton; and;
• provide intensive case management support to assist with accessing appropriate homelessness services as well as diversion from the homelessness service system.

You will be available to work a set fortnightly roster Monday to Sunday, with varying shifts (12:30pm to 8:30pm) and (2:30pm to 10:30pm).

This is an excellent opportunity to join an organisation where you can have a real impact and be part of a team achieving quality outcomes for young people.

Please refer to the Position Description for more information about the role.

About You

If you are a passionate, objective and hands-on Case Manager that has experience with young people in an assertive outreach capacity and can demonstrate reflective and evidence-based practice, we want to hear from you!

• You have a Bachelor’s degree qualification in Social Work, Youth Work, Psychology or other health/welfare related area.
• You have demonstrated experience working with young people who are at risk or experiencing homelessness and an understanding of allied services best placed to support and divert young people from homelessness.
• You have knowledge and experience of reflective evidence-based practice and trauma-informed practice frameworks.
• Your friendly, open-minded and determined nature means that you can build relationships quickly with clients in crisis and of diverse cultural backgrounds, and key stakeholders in the community.
• You have highly-developed communication skills including writing, listening, negotiation, problem solving, decision making and advocacy.
• You are highly competent using Microsoft applications and Case Management Software and assessment tools.

We Offer

• A passionate, collaborative case management and community support team.
• A contract until 31 December 2023.
• Attractive penalty rates for evening, weekend shifts.
• NFP salary concessions - Receive up to $18,450 of your salary tax free.

Download

Applications

Please provide a cover letter addressed to Gary Humphrey, Programs Manager (North West), a statement addressing selection criteria, and your current resume.

Applications must address the key selection criteria outlined in the position description to be considered.

Applications are to be emailed to using the subject line Att: Gary Humphrey, Programs Manager (North West) - Case Manager x 2 (FRMO, Melton) application via Hope Street Website.

Applications close at midnight on Thursday 09 March 2023. Apply now!

Note: Only shortlisted candidates will be contacted.

Enquiries

If you have specific questions about the role please phone Gary Humphrey, Programs Manager (North West) on 0412 461 932 or email using the subject line Att: People and Culture Department - Case Manager x 2 (FRMO, Melton) enquiry via Hope Street Website.

If your experience looks a little different to what we have identified but you have relevant skills, please get in touch with us.

Additional Information

Please let us know if you require workplace modifications so that we can discuss your needs and the modifications that can be made to the recruitment process and the position.

At Hope Street we have an inclusive culture where our employees' unique contributions are celebrated. We strive to reflect our community and strongly encourage candidates from a diverse range of racial, social, cultural, gender and disability backgrounds. We strongly encourage Aboriginal and Torres Strait Islander people to apply.

Hope Street is a child safe organisation and we are committed to ensuring the safety and wellbeing of children. To ensure the highest standards of protection for children, employment at Hope Street is subject to a range of screening requirements which includes satisfactory Police Checks (National and International) and a Working With Children Check.

The health and safety of our team and communities is paramount to Hope Street Youth and Family Services. Accordingly, we require anyone joining our team to provide proof of up-to-date COVID-19 vaccinations.

Operations Manager (Brunswick)

Full-time position (76 hours per fortnight)
Classification: SCHCADS Award 2010, Level 7

We are seeking an individual who will be part of the executive leadership, shaping the macro delivery of services, and embedding excellence of standards, compliance, and leading industry practice. As an integral member of the executive team, you will actively collaborate to achieve the strategic directions of the organisation. You will be experienced in leading continuous improvement and embedding a culture of quality improvement. You will be experienced in motivating the best from team members, building on their development and capacity. You will have honed skills in community relationships, partnerships and advocacy for the creation of new and innovative models in response to the needs of young people experiencing homelessness.

About You

• Are you a seasoned Operations Manager looking to drive meaningful change, or perhaps a Programs Manager with a social work background looking for career progression?
• Do you have 5 years of management experience in a youth community service organisation?
• Do you have in-depth knowledge of the operations of 24/7 youth service programs?
• Do you have a 'can do' attitude and enjoy the variety of a role in a small values-driven and growing organisation?

If this sounds like you and you are a looking for a hands-on role that you can shape to be your own, we encourage you to apply.

We Offer

• Career Development: You will work closely with a supportive and knowledgeable CEO who has a strong focus on delivering quality services.
• Variety of Work: You will have the opportunity to be involved in a variety of work to build on your knowledge and skills.
• Flexible Work Environment: A 9-day fortnight, wellbeing days, additional personal leave days, and 5 weeks of annual leave.
• Central Location: Our office is in the heart of Brunswick’s diverse community and amenities.
• Attractive Salary: You will receive a competitive salary with full salary packaging + a fully-maintained vehicle for work and private use.
• Thorough Induction: You will receive a thorough induction with handover documentation and scheduled site visits to set you up for success.
• Culture: You will be part of a passionate workforce who are committed to providing quality outcomes for young people.

Download

Applications

Please provide a cover letter addressed to Donna Bennett, Chief Executive Officer, a statement addressing selection criteria, and your current resume.

Applications must address the key selection criteria outlined in the position description to be considered.

Applications are to be emailed to using the subject line Att: Donna Bennett, Chief Executive Officer - Operations Manager (Brunswick) application via Hope Street Website.

Applications close at midnight on Tuesday 28 February 2023. Apply now!

Note: Only shortlisted candidates will be contacted.

Enquiries

If you have specific questions about the role please phone Donna Bennett, Chief Executive Officer, on 0412 674 694 or email using the subject line Att: People and Culture Department - Operations Manager (Brunswick) enquiry via Hope Street Website.

If your experience looks a little different to what we have identified but you have relevant skills, please get in touch with us.

Additional Information

Please let us know if you require workplace modifications so that we can discuss your needs and the modifications that can be made to the recruitment process and the position.

At Hope Street we have an inclusive culture where our employees' unique contributions are celebrated. We strive to reflect our community and strongly encourage candidates from a diverse range of racial, social, cultural, gender and disability backgrounds. We strongly encourage Aboriginal and Torres Strait Islander people to apply.

Hope Street is a child safe organisation and we are committed to ensuring the safety and wellbeing of children. To ensure the highest standards of protection for children, employment at Hope Street is subject to a range of screening requirements which includes satisfactory Police Checks (National and International) and a Working With Children Check.

The health and safety of our team and communities is paramount to Hope Street Youth and Family Services. Accordingly, we require anyone joining our team to provide proof of up-to-date COVID-19 vaccinations.

Youth Counsellor / Reconciliation Practitioner (Brunswick West)

Full-time position
Classification: SCHCADS Award 2010, Level 5

We are seeking an experienced and dedicated Youth Counsellor/Psychologist in our Youth Reconciliation program with sound experience in providing counselling services to young people and their families. In this role you will utilise a solution focused, strengths-based approach to provide short-term counselling and support services (maximum three months) to Hope Street’s clients. In addition, you will have the opportunity to facilitate a range of workshops and presentations with young people as well as conduct presentations for staff for capacity building.

Please refer to the Position Description for more information about the role.

About You

• You have a Bachelor’s or Master’s degree of a Social Work, Counselling, Psychology related qualification.
• You have at least 2 years of experience in providing youth counselling services.
• You have a sound understanding of youth homelessness and pride on your ability to build relationship quickly with your client group.
• You greatly enjoy strengthening the capacity for young people to live interdependently and supporting a young person to achieve the maximum degree of self-reliance, stability and self-determination.
• You are highly competent using the full suite of Microsoft applications.
• You are able to maintain accurate confidential administrative records and progress notes.

If this role sounds like a good fit for you we encourage you to apply.

We Offer

• Work for a growing, purpose driven organisation + Contemporary, supportive team.
• Autonomous role + Regular clinical supervision from an experienced psychologist.
• NFP salary packaging up to $18,450 of your salary tax free.
• Close to Public Transport and Urban cafes.

Download

Applications

Please provide a cover letter addressed to Sue Watt, Acting Programs Manager (North East), a statement addressing selection criteria, and your current resume.

Applications must address the key selection criteria outlined in the position description to be considered.

Applications are to be emailed to using the subject line Att: Sue Watt, Acting Programs Manager (North East) - Youth Counsellor / Reconciliation Practitioner (Brunswick West) application via Hope Street Website.

Applications close at midnight on Tuesday 21 February 2023. Apply now!

Note: Only shortlisted candidates will be contacted.

Enquiries

If you have specific questions about the role please phone Sue Watt, Acting Programs Manager (North East) on 0481 199 344 or email using the subject line Att: People and Culture Department - Youth Counsellor / Reconciliation Practitioner (Brunswick West) enquiry via Hope Street Website.

If your experience looks a little different to what we have identified but you have relevant skills, please get in touch with us.

Additional Information

Please let us know if you require workplace modifications so that we can discuss your needs and the modifications that can be made to the recruitment process and the position.

At Hope Street we have an inclusive culture where our employees' unique contributions are celebrated. We strive to reflect our community and strongly encourage candidates from a diverse range of racial, social, cultural, gender and disability backgrounds. We strongly encourage Aboriginal and Torres Strait Islander people to apply.

Hope Street is a child safe organisation and we are committed to ensuring the safety and wellbeing of children. To ensure the highest standards of protection for children, employment at Hope Street is subject to a range of screening requirements which includes satisfactory Police Checks (National and International) and a Working With Children Check.

The health and safety of our team and communities is paramount to Hope Street Youth and Family Services. Accordingly, we require anyone joining our team to provide proof of up-to-date COVID-19 vaccinations.

Community Engagement Coordinator - Project North West Z30 (Melton)

Part-time fixed-term (10 months) position, (30 hours per fortnight)
Classification: SCHCADS Award 2010, Level 5

Hope Street Youth and Family Service have a significant presence in Melton with a number of innovative program funded by the State Government and connected to local community.

If you have community development and project coordination experience and you pride yourself on your strengths based, solutions focused approach and value the opportunity to make a real difference in a young person's life, we want to hear from you!

Project Northwest Z30 is an innovative early intervention platform delivering a place-based ‘community of schools and services’ (COSS). Project Northwest Z30 will comprise a collective of individuals from various organisations, contributing their expertise for the success of the program and success of empowering young people to remain engaged in education and diverted from homelessness. It is based on The Geelong Project which has been very successful.

This role will continue the community engagement and the development of Project Northwest Z30 in readiness for ongoing funding. This role is responsible for the following project coordination functions:

• Drive the implementation of Project Northwest Z30.
• Develop a detailed project plan and enhance linkage and relationships with Northwest service provider, schools, business, and other services.
• Promote and support the delivery the project through the development and maintenance of positive, outcome-oriented partnerships with executive committee and across the wider stakeholder network.
• Develop program-specific material and conduct presentation showcasing NWZ30 to key stakeholders and community.
• Program reporting requirements.
• Other projects and tasks as required.

About You

• You are an engaging individual with the ability to connect with community and drive a project.
• You have tertiary qualification in Social Work, Youth Work, Family Therapy, Psychology, or closely related discipline.
• You understand the youth homelessness service system and allied services.
• Minimum 3 years' relevant experience in a project coordination and leadership role in the provision-based not-for-profit services.
• Project management experience, with the ability to scope, plan and implement projects within required timeframes and budgets.
• Proven ability to support collaborative effort within and across community-based and government organisations.
• Strong communication, problem-solving and analytical skills.
• Driver’s licence.
• Competency with Microsoft Office or other case management software with a capacity to maintain appropriate records and files.
• Specific skills in project planning tools are required.
• You can work both autonomously and collaboratively within a team and utilise the appropriate techniques to support your clients.

You will also demonstrate the following:

• Proven capability in the delivery of complex projects using project management methodology.
• Proven ability to work collaboratively and constructively with a diverse range of stakeholders.
• Sound knowledge of continuous improvement and quality management principles.
• Sound knowledge of human resource and workplace health and safety compliance requirements.
• Innovative, proactive and solution focused.

We Offer

• A collaborative, dedicated support team focused on great outcomes for young people.
• NFP salary packaging up to $18,450 of your salary tax free.

Download

Applications

Please provide a cover letter addressed to Katie Hooper, Business Development and Partnerships Manager, a statement addressing selection criteria, and your current resume.

Applications must address the key selection criteria outlined in the position description to be considered.

Applications are to be emailed to using the subject line Att: Katie Hooper, Business Development and Partnerships Manager - Community Engagement Coordinator - Project North West Z30 (Melton) application via Hope Street Website.

Applications close at 08:00am Tuesday 23 February 2023. Apply now!

Note: Only shortlisted candidates will be contacted.

Enquiries

If you have specific questions about the role please email using the subject line Att: People and Culture Department - Community Engagement Coordinator - Project North West Z30 (Melton) enquiry via Hope Street Website.

If your experience looks a little different to what we have identified but you have relevant skills, please get in touch with us.

Additional Information

Please let us know if you require workplace modifications so that we can discuss your needs and the modifications that can be made to the recruitment process and the position.

At Hope Street we have an inclusive culture where our employees' unique contributions are celebrated. We strive to reflect our community and strongly encourage candidates from a diverse range of racial, social, cultural, gender and disability backgrounds. We strongly encourage Aboriginal and Torres Strait Islander people to apply.

Hope Street is a child safe organisation and we are committed to ensuring the safety and wellbeing of children. To ensure the highest standards of protection for children, employment at Hope Street is subject to a range of screening requirements which includes satisfactory Police Checks (National and International) and a Working With Children Check.

The health and safety of our team and communities is paramount to Hope Street Youth and Family Services. Accordingly, we require anyone joining our team to provide proof of up-to-date COVID-19 vaccinations.

Case Manager (OPW, Whittlesea)

Part-time position
Classification: SCHCADS Award 2010, Level 4

We are looking for a positive and dedicated person to work a 4-day week (which includes a 9:30pm finish on every second Wednesday) in our Hope Street in Whittlesea program who will:

• Provide intensive case management services to a young person and their children within a holistic client focused approach; including: housing, health, specialist health, employment, education and training, family/significant relationships, legal, community linkages and/or participation.
• Proactively engage, motivate and support the young person to develop interdependent, sustainable life options with a focus on achieving their case plan goals.
• Maintain your relationships with key support services will enhance young people’s connections to those services.
• Maintain accurate client records compliant with DFFH requirements.

This is an excellent opportunity to join an organisation where you can have a real impact and be part of a team achieving quality outcomes for young people.

About You

• You have a Bachelor’s degree qualification in Social Work, Youth Work, Family Therapy, Psychology or other health/welfare related area.
• You are a motivated case manager with 2 years’ experience ideally working with youth. You have an understanding of the youth homelessness service system and allied services best placed to support and divert young people from homelessness.
• You have great relationship-building skills which enables you to motivate young clients in transitional settings to achieve meaningful goals within a case management framework.
• Your friendly and cooperative nature means that you can build relationships quickly with key stakeholders in the community.
• You have highly-developed communication skills including report writing, listening, negotiation, problem solving, decision making and advocacy.
• You are highly competent using Microsoft applications and Case Management Software.

We Offer

• Be a part of a collaborative case management and community support team.
• Receive up to $18,450 of your salary tax free due to NFP salary concessions.
• Immediate start required.

Download

Applications

Please provide a cover letter addressed to Sue Watt, Acting Programs Manager (North East), a statement addressing selection criteria, and your current resume.

Applications must address the key selection criteria outlined in the position description to be considered.

Applications are to be emailed to using the subject line Att: Sue Watt, Acting Programs Manager (North East) - Case Manager (OPW, Whittlesea) application via Hope Street Website.

Applications close at midnight on Tuesday 21 February 2023. Apply now!

Note: Only shortlisted candidates will be contacted.

Enquiries

If you have specific questions about the role please phone Sue Watt, Acting Programs Manager (North East) on 0481 199 344 or email using the subject line Att: People and Culture Department - Case Manager (OPW, Whittlesea) enquiry via Hope Street Website.

If your experience looks a little different to what we have identified but you have relevant skills, please get in touch with us.

Additional Information

Please let us know if you require workplace modifications so that we can discuss your needs and the modifications that can be made to the recruitment process and the position.

At Hope Street we have an inclusive culture where our employees' unique contributions are celebrated. We strive to reflect our community and strongly encourage candidates from a diverse range of racial, social, cultural, gender and disability backgrounds. We strongly encourage Aboriginal and Torres Strait Islander people to apply.

Hope Street is a child safe organisation and we are committed to ensuring the safety and wellbeing of children. To ensure the highest standards of protection for children, employment at Hope Street is subject to a range of screening requirements which includes satisfactory Police Checks (National and International) and a Working With Children Check.

The health and safety of our team and communities is paramount to Hope Street Youth and Family Services. Accordingly, we require anyone joining our team to provide proof of up-to-date COVID-19 vaccinations.

Youth Private Rental Support Worker (Whittlesea)

Part-time fixed-term position, (3 days per week)
Classification: SCHCADS Award 2010, Level 5

We are looking for a highly-motivated and dynamic person for our Hope to Home in Whittlesea program who is experienced working with vulnerable young people from diverse backgrounds and cultural heritage.

Reporting to the Programs Manager, the role will assist young people to:

• Gain a place they can call home that is affordable, sustainable and long term.
• Build their knowledge base to maintain employment, education and training, connection to family, friends and other relationships in their local community.
• Develop valuable tenancy life skills and establish a tenancy history, enabling access to other tenancies in the future and reducing the probability of returning to the Homelessness Service System.

The fixed-term contract is until 31 December 2023 and funding is likely to be extended.

About You

• You have a Bachelor’s degree in Social Sciences, Youth Work, Community Development, or other related discipline.
• You have demonstrated experience in youth-focused practice frameworks and delivering programs and services to young people with complex needs; including but not limited to youth homelessness.
• You have strong, well-developed skills in building networks and partnerships with a range of business and community organisations.
• You are a creative thinker and pride yourself on your ability to show initiative to motivate young people and advocate on their behalf to achieve outcomes.

We Offer

• A purpose-driven client-focused organisation and the assistance of a supportive, experienced team.
• A quiet work environment and autonomy within the scope of the role.
• Off Street parking available and public transport nearby.
• A competitive salary with NFP salary packaging up to $18,450 of your salary tax free available.

This is an excellent opportunity to motivate young people and their families to achieve meaningful goals and make a real difference in their lives.

Download

Applications

Please provide a cover letter addressed to Sue Watt, Acting Programs Manager (North East), a statement addressing selection criteria, and your current resume.

Applications must address the key selection criteria outlined in the position description to be considered.

Applications are to be emailed to using the subject line Att: Sue Watt, Acting Programs Manager (North East) - Youth Private Rental Support Worker (Whittlesea) application via Hope Street Website.

Applications close at midnight on Tuesday 21 February 2023. Apply now!

Note: Only shortlisted candidates will be contacted.

Enquiries

If you have specific questions about the role please phone Sue Watt, Acting Programs Manager (North East) on 0481 199 344 or email using the subject line Att: People and Culture Department - Youth Private Rental Support Worker (Whittlesea) enquiry via Hope Street Website.

If your experience looks a little different to what we have identified but you have relevant skills, please get in touch with us.

Additional Information

Please let us know if you require workplace modifications so that we can discuss your needs and the modifications that can be made to the recruitment process and the position.

At Hope Street we have an inclusive culture where our employees' unique contributions are celebrated. We strive to reflect our community and strongly encourage candidates from a diverse range of racial, social, cultural, gender and disability backgrounds. We strongly encourage Aboriginal and Torres Strait Islander people to apply.

Hope Street is a child safe organisation and we are committed to ensuring the safety and wellbeing of children. To ensure the highest standards of protection for children, employment at Hope Street is subject to a range of screening requirements which includes satisfactory Police Checks (National and International) and a Working With Children Check.

The health and safety of our team and communities is paramount to Hope Street Youth and Family Services. Accordingly, we require anyone joining our team to provide proof of up-to-date COVID-19 vaccinations.