Hope Street Activities

Hope Street currently has the following career opportunity for people to join one of our teams:

Youth Residential Support Worker

Part-time, fixed term contract until 30 June 2018 – continuation dependent on funding
(23 hours per fortnightly weekend roster; additional hours up to 76 hours per fortnight as negotiated with Program Manager)

A Youth Residential Support Worker is being sought to deliver services in our Hope Street in Melton program.

With the leadership, support and direction of the Program Manager, the two case managers and residential support (sleepover/weekend) staff at each site are responsible for the delivery of services to young people and the community in accordance with the program model. The Melton site was previously co-located with local government Youth Services in the City of Melton. Hope Street took possession of ten units in December 2012, when program staff moved to the new site.

The units can accommodate eight single young people and two young family groups (including siblings). The program also runs monthly group living skills sessions for residents and monthly house meetings.

A core focus of the program is proactively working with young people to access and/or maintain employment, education and training opportunities and achieve meaningful citizen participation. Achieving this within local communities using a participatory approach is a core aspect of the model. A key component of the role will include delivering social and recreational opportunities to residents using the resources of the program, i.e. vehicle and brokerage opportunities and with the input of the young people in the units.

Key Responsibility Areas

  • Provide client-centred support to young people accommodated in the units and assist with day to day living skills, connections with community, personal and social development, employment education and training
  • Assist young people to follow up actions per their case management plans established with their case manager including areas such as housing, income, education and training, health and wellbeing and general living skills and weekend recreational activities
  • Uphold young people’s rights and responsibilities as developed by Hope Street including the delivery of the tenancy and support component of the program model
  • Work constructively with young people from diverse backgrounds including young indigenous and those from culturally and linguistically diverse backgrounds
  • Perform the duties of the day to day operation of the program in accordance with the policies, procedures and practice of the organisation including household tasks such as food orders/shopping, cleaning, cooking, tidying, as well as general administration tasks associated with the running of the program and Hope Street's policies and procedures
  • Participate in professional development and training
  • Participate in client, staff and organisational meetings as required

All applicants must address each key selection criteria as detailed in the position description. Please provide the names and contact numbers of three recent professional referees.



Hope Street encourages applications from suitably qualified people from a diverse range of racial, social, cultural, gender and disability backgrounds that reflect our community.

Applications are to be emailed to Jessica Sorrenti, Acting Program Manager, using the subject line: Youth Residential Support Worker application via Hope Street Website, at by 9am on Monday 07 August 2017.


Jessica Sorrenti on 0423 590 374 |

For any other employment opportunities to join one of our teams at Hope Street, please refer to the following websites:


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