Programs Manager

Part time; 68.4 hours per fortnight

We are looking for an experienced and dedicated individual to be based at Brunswick. This is a fantastic leadership opportunity to manage your own portfolio which includes managing and coaching a team leader and 5 youth support workers operating programs in the North East.

Reporting to the Operations Manager, you will enjoy providing leadership and direction to 6 reports (team leader and 5 youth support workers) and you will build on a culture of service excellence where optimal outcomes for young people are achieved. Together with the Operations Manager you will set the strategic direction of the programs that fall within your portfolio and you will ensure compliance in operational areas including service delivery, risk management and continual quality improvement.

About You

• You have a social work or psychology and/or community development background and you have worked as a Team Leader, Program Coordinator or a Case Manager with at least 3 years of people management experience.
• You have a good understanding of delivering services to people through client-centred, therapeutic approaches within a case management framework.
• You share the values and the philosophy of our organisation and look forward to the opportunity to make a significant difference in the community.

We can offer you a flexible work, a supportive environment and the opportunity to be part of a dedicated, high performing team.

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Enquiries

Lyn Seeley, Operations Manager, on 0431 773 205.

Applications

Hope Street encourages applications from suitably qualified people from a diverse range of racial, social, cultural, gender and disability backgrounds that reflect our community.

All applicants must address the key selection criteria in their application.

Applications are to be emailed using the subject line Att: Lyn Seeley, Operations Manager - Programs Manager (North East) application via Hope Street Website, at by 9:00am, Thursday 31 January 2019.

Youth Residential Support Workers

Permanent Part time

We are looking for positive and dedicated Youth Residential Support Workers for positions across Brunswick, Thomastown and Melton. In this role you will have the opportunity to make a real difference in young people's lives. You will assist young people to access and maintain employment, engage in training and participate in the community. On a day to day basis you will provide assistance with living skills and household tasks such as food shopping, cooking and cleaning. You will also complete client file notes and assist with administration duties to help operations run smoothly.

About You

• You have great customer service and relationship building skills, and you pride yourself on your ability to motivate clients to achieve outcomes.
• You describe yourself as a team player and you enjoy interacting with a wide range of people.
• You have a relevant tertiary qualification or you are in your final year of study and looking forward to starting a role where you can have a real impact on young people's lives.
• You feel comfortable using the full suite of Microsoft applications and don't mind helping out with administrative tasks as needed.

This is an excellent opportunity to join an organisation where you can have a real impact and be part of a high performing team achieving quality outcomes in the community.

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Enquiries

Applications

Hope Street encourages applications from suitably qualified people from a diverse range of racial, social, cultural, gender and disability backgrounds that reflect our community.

All applicants must state at which location they would like to work and address the key selection criteria in their application.

Applications are to be emailed using the subject line Youth Residential Support Worker application via Hope Street Website, at by 5:00pm, Friday 08 February 2019.

Operations Manager

Permanent Full time; 1.0 EFT / 76 hours per fortnight

We are seeking an experienced and dedicated professional to provide executive management support to staff operating various programs across the west and north east. This role will report to the CEO and will provide executive leadership to two Program Managers who manage various teams in these regions.

In this position you will:

• Support the CEO to achieve the strategic direction of the organisation
• Support the operations of Hope Street programs through leadership, coaching and mentoring to two direct reports
• Ensure each program is adequately resourced and delivered according to the program model and relevant requirements and frameworks
• Plan, implement, monitor and review all aspects of service delivery to achieve optimal client outcomes
• Lead and embed a culture of quality improvement, responsiveness, and a 'can do' approach

This is an excellent opportunity to be instrumental in establishing highly effective teams in a dynamic environment.

About You

• You have least 5 years of executive management experience in a community service organisation.
• Due to your in-depth knowledge of the operations of community service programs you are able to hit the ground running in this active role.
• You pride yourself on your ability to adapt quickly to changing circumstances and can build solid partnerships with a range of internal and external stakeholders.

If this role sounds like a good fit for you we strongly encourage you to apply.

This is an excellent opportunity to join an organisation that achieves quality outcomes for young people.

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Enquiries

Applications

Hope Street encourages applications from suitably qualified people from a diverse range of racial, social, cultural, gender and disability backgrounds that reflect our community.

All applicants must address the key selection criteria in their application.

Applications are to be emailed using the subject line Att: Donna Bennett, Chief Executive Officer - Operations Manager application via Hope Street Website, at by 5:00pm, Friday 25 January 2019.

Finance and Payroll Officer

Full time

We are looking for a hands-on and dedicated Finance and Payroll Officer to process our fortnightly payrun through MYOB as well as salary packaging. You will also be responsible for processing all daily account requirements in accounts payable and ensure creditors are paid well before the due dates. With the oversight of the Finance Manager you will ensure our payroll processes are compliant with award terms and conditions, government regulations and payroll policy.

About You

• You have 2 to 3 years of experience in a Finance/Payroll position, ideally in a community service organisation.
• You have a sound understanding of accounting and payroll principles and applying award terms and conditions to payrun processing.
• As our new hands on payroll administrator you will have great attention to detail, a solid grasp of mathematics, alongside excellent organisational and communication skills.

If this role sounds like a good fit for you we strongly encourage you to apply.

This is an excellent opportunity to join an organisation that achieves quality outcomes for young people.

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Enquiries

Riette Veldsman, HR Advisor, on 0448 830 630.

Applications

Hope Street encourages applications from suitably qualified people from a diverse range of racial, social, cultural, gender and disability backgrounds that reflect our community.

All applicants must address the key selection criteria in their application.

Applications are to be emailed using the subject line Att: Ulrike Read, Finance Manager - Finance and Payroll Officer application via Hope Street Website, at by 5:00pm, Monday 28 January 2019.

Executive Administration Officer

Full time

We are looking for a proactive and dedicated Executive Administration Officer to provide high level administrative support to our CEO. In this role you will coordinate a range of administrative tasks including diary management, scheduling appointments, taking minutes and preparing materials and communication on behalf of the CEO. At times you will provide assistance with the project management of key events such as the Annual General Meeting (AGM) and the Annual Staff Professional Development Retreat. Your participation in a range of ad hoc administration tasks across the organisation will help create a cohesive administration support structure.

About You

• You have at least 3 years' of demonstrated experience in an Executive Administration Officer position or a similar role.
• You pride yourself on your strong organisational and time management skills and feel at ease preparing documentation in the full suite of Microsoft Office applications.
• As a hands on administrator you have great attention to detail and resilience, and you enjoy working within a busy and changing environment where no two days are the same. We can offer you a supportive and fun environment, interesting work and professional development.

This is an excellent opportunity to join an organisation that achieves quality outcomes for young people.

Download

Enquiries

Riette Veldsman, HR Advisor, on 0448 830 630.

Applications

Hope Street encourages applications from suitably qualified people from a diverse range of racial, social, cultural, gender and disability backgrounds that reflect our community.

All applicants must address the key selection criteria in their application.

Applications are to be emailed using the subject line Att: Donna Bennett, Chief Executive Officer - Executive Administration Officer application via Hope Street Website, at by 5:00pm, Wednesday 23 January 2019.