The management and staff of Hope Street have a strong history of delivering professional and responsive services to clients and the community.
Chief Executive Officer
Donna Bennett has in excess of 25 years experience managing and delivering transitional, outreach and crisis accommodation services to young people including families and she has made a significant contribution in the Homelessness Sector via capacity building, community development and systems development.
Donna has established leadership and strategic development skills and has been CEO of Hope Street since 2000.
Michelle Montague provides expert support and guidance with the implementation of robust financial management systems, policies, procedures and practices at Hope Street.
Executive Administration Officer
Fiona Rigney (BA, BSW) is a Ngarrindjeri woman from the Ngarrindjeri nation who grew up in Adelaide, South Australia. Professionally, Fiona has worked in a range of employment settings including in the areas of Research, Teaching, Organisational Policy and Procedure, Project Management, Administrative and Direct Social Work Practice. Fiona has been with Hope Street for the past 8 years. As the Executive Administration Officer, Fiona works directly with Hope Street’s CEO and is involved in a range of activities, including writing organisational policies and procedures, event management, project management and administration.
Business Development and Partnerships Manager
Serap Ozdemir has a passion for social justice, supporting and advocating for marginalised individuals and communities for many years in the not for profit and private sector. Having worked in a diverse range of roles in the community services sector she has a track record of building and developing programs to deliver services for disadvantaged communities in metropolitan and regional areas.
In her role at Hope Street, Serap is able to utilise her entrepreneurial capability, business development, along with service delivery, community and partnership development, research and management of innovative services.
Emma Baxter has worked in the homelessness sector for over 8 years. She has managed Initial Assessment and Planning (IAP) services in a busy inner city access point as well as managing transitional housing teams, families teams and private rental brokerage programs. She holds a Bachelor’s degree in Psychology and has also undertaken professional development in the areas of leadership, change management, therapeutic solutions, trauma based practice, supervision, family violence and complex client work.
Emma's role at Hope Street will see her manage the client services operations of the organisation.