The National Redress Scheme commenced on 1 July 2018 in response to recommendations by the Royal Commission into Institutional Responses to Child Sexual Abuse. The Scheme:

  • Acknowledges that many children were sexually abused in Australian institutions;
  • Holds institutions accountable for this abuse; and
  • Provides support to people who have experienced institutional child sexual abuse through access to counselling, a direct personal response from the institution (such as an apology), and/or a redress payment.

Redress is an alternative to seeking compensation through the courts.

Hope Street Youth and Family Services (“Hope Street”) is committed to joining the National Redress Scheme and is currently working with the Department of Social Services to fulfil the administrative processes to be declared as a participating institution. In the interim, applications to the Scheme can be made using an online or paper form. Any applications concerning Hope Street will be assessed once we have completed all the necessary steps to join the Scheme.

The Scheme will run until 30 June 2027. Survivors of institutional child sexual abuse can obtain further information on the Scheme and how to access free and confidential Redress Support Services by visiting the National Redress Scheme Resources page or calling 1800 737 377 from Australia (call charges may apply) or +61 6222 3455 from overseas.

Hope Street has a zero tolerance to all forms of violence, including child abuse, and is committed to creating safe communities which focus on the best interests of children and young people so they are able to thrive in their development and all they do. The organisation promotes the safety and empowerment of all children and young people acknowledging both their individual diversity and cultural heritage.

National Redress Scheme

Key Information

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