Youth reunited

The Youth Reconciliation program offers one-to-one counselling and support so that young people can establish and maintain constructive relationships with family and broader support networks.

The program assists young people to:

  • avoid entering into a cycle of homelessness as a result of family conflict
  • achieve self-reliance, stability and interdependence
  • engage in better communication and problem solving
  • work through personal issues such as anger, separation, grief and loss, and explore options for positive change
  • develop ways to positively resolve conflict, formulate the means to strengthen relationships, and build confidence in reaching their goals and furthering their potential

What does the program offer?

  • One-on-one and family counselling support that is confidential, free, voluntary, short term and solution focused
  • Living skills workshops that are designed to promote personal growth, responsibility and self management
  • Community Development in the form of networking, presentations, workshops, and provision of information related to homelessness, early intervention and prevention
  • Mediation and facilitation of family meetings that support young people to re-establish contact with family, and/or to maintain and strengthen significant relationships
  • Secondary Consultation and team support for Hope Street staff to ensure an holistic approach to service delivery

How can young people enter this program?

Young people must be:

  • 16 - 25 years of age—priority will be given to those 19 years and under
  • (at risk of) experiencing homelessness
  • linked to the North and North-West Metropolitan region of Melbourne
  • able to identify any family member (or appropriate person) as having a significant influence on their close relationships, wellbeing or security

Please contact your nearest access point(s) listed on this page to find out more about entering this program.


Throughout the 2018-2019 financial year, 39 young people were supported. Of these, 27 young people newly accessed support during this year, and 12 entered the program in the previous year. 37 young people exited the program during the year.

Of the 39 young people who received support:

  • 25 were female and 14 were male;
  • The most common age brackets were 21-25 years (62%); followed by 18-20 years (31%); and 26-35 years (7%);
  • 51% of clients reported a prior mental health diagnosis;
  • The most common reasons for seeking support were:
    • Family and domestic violence (33%);
    • Relationship/family breakdown (15%);
    • Previous accommodation ended (10%);
    • Lack of family and/or community support (8%); and
    • Housing crisis (8%).
  • The most common income situations of the young people who received support were as follows:
    • No income (33%);
    • Youth Allowance (31%);
    • New Start allowance (18%); and
    • Employment income (15%).

Learn more about the young people supported, and our impact, from the report below.


  1. A support period is the length of time during which a client receives services from Hope Street. The support period ends when the client stops receiving those services, eg they exit one of our programs. Sometimes a young person/family (at risk of) experiencing homelessness requires more than one support period to ensure that they have every opportunity to secure stable accommodation and remain connected to their families, networks, education and employment.
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