Youth reunited

The Youth Reconciliation program offers one-to-one counselling and support so that young people can establish and maintain constructive relationships with family and broader support networks.

The program assists young people to:

  • avoid entering into a cycle of homelessness as a result of family conflict
  • achieve self-reliance, stability and interdependence
  • engage in better communication and problem solving
  • work through personal issues such as anger, separation, grief and loss, and explore options for positive change
  • develop ways to positively resolve conflict, formulate the means to strengthen relationships, and build confidence in reaching their goals and furthering their potential

What does the program offer?

  • One-on-one and family counselling support that is confidential, free, voluntary, short term and solution focused
  • Living skills workshops that are designed to promote personal growth, responsibility and self management
  • Community Development in the form of networking, presentations, workshops, and provision of information related to homelessness, early intervention and prevention
  • Mediation and facilitation of family meetings that support young people to re-establish contact with family, and/or to maintain and strengthen significant relationships
  • Secondary Consultation and team support for Hope Street staff to ensure an holistic approach to service delivery

How can young people enter this program?

Young people must be:

  • 16 - 25 years of age—priority will be given to those 19 years and under
  • (at risk of) experiencing homelessness
  • linked to the North and North-West Metropolitan region of Melbourne
  • able to identify any family member (or appropriate person) as having a significant influence on their close relationships, wellbeing or security

Please contact your nearest access point(s) listed on this page to find out more about entering this program.


Throughout 2019-2020, the program supported 42 unique individual young people, 52 newly-assisted clients including three dependent children aged between 0-8, and two clients carried over from the previous year:

  • 43 clients exited the program during the year;
  • the number of support periods1 provided throughout the year was 54, with the average length of support being 43 days;
  • five per cent of young people accessing the program identified as Aboriginal heritage and 31% were from a CALD background; and
  • seven per cent of young people were receiving a support package through NDIS.

The most common ages of young people were:

  • 25 years (5%);
  • 20-24 years (57%);
  • 18-19 years (19%); and
  • 17 years (10%).

The three most common countries of birth were: Australia (69%), New Zealand (5%) and Somalia (5%).

The most common reasons for seeking support were:

  • mental health issues (48%);
  • relationship/family breakdown (19%);
  • time-out from family (8%);
  • housing crisis (4%); and
  • lack of family/community support (4%).

Of the newly-assisted clients, 25% entered the program with a mental health diagnosis and 29% of clients were engaged with mental health services.

Learn more about the young people supported, and our impact, from the report below.



  1. A support period is the length of time during which a client receives services from Hope Street. The support period ends when the client stops receiving those services, eg they exit one of our programs. Sometimes a young person/family (at risk of) experiencing homelessness requires more than one support period to ensure that they have every opportunity to secure stable accommodation and remain connected to their families, networks, education and employment. ↩
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