HomeProgramsYouth Reconciliation

Youth Reconciliation

Youth reunited

The Youth Reconciliation program offers free confidential, short term, one-to-one, strengths-based, solution focused counselling as well as family mediation. It is a non-pathologising model centering around collaborating with the young person to identify goals and find workable solutions.

The program assists young people to:

  • avoid entering into a cycle of homelessness as a result of family conflict
  • achieve self-reliance, stability and interdependence
  • engage in better communication and problem solving
  • work through personal issues such as anger, separation, grief and loss, and explore options for positive change
  • develop ways to positively resolve conflict, formulate the means to strengthen relationships, and build confidence in reaching their goals and furthering their potential

What does the program offer?

  • One-on-one and family counselling support that is confidential, free, voluntary, short term and solution focused
  • Living skills workshops that are designed to promote personal growth, responsibility and self management
  • Community Development in the form of networking, presentations, workshops, and provision of information related to homelessness, early intervention and prevention
  • Mediation and facilitation of family meetings that support young people to re-establish contact with family, and/or to maintain and strengthen significant relationships
  • Secondary Consultation and team support for Hope Street staff to ensure an holistic approach to service delivery

How can young people enter this program?

Young people must be:

  • 16 - 25 years of age
  • linked to the North and North-West Metropolitan region of Melbourne
  • able to identify any family member (or appropriate person) as having a significant influence on their close relationships, wellbeing or security

Please contact your nearest access point(s) listed on this page to find out more about entering this program.


The program provided 63 support periods1 during 2017-18 which included 12 ongoing support periods from the previous year:
  • 81% of the clients supported by the program were aged 18-24 years.
  • Of the 51% of young people born in Australia, 6% identified themselves as being of Aboriginal and/or Torres Strait Islander heritage.
  • Overseas-born young people mainly originated from Somalia (9%), Ethiopia (8%) and India and South Sudan (both 4%).
  • Most of the support periods were provided to young people seeking assistance from the program because of relationship/family breakdown and/or violence (52%) followed by 30% reporting housing issues (includes affordability stress or inadequate/inappropriate dwelling conditions), mental health issues (5%) or problematic drug/substance use (3%).
The majority of the young people in the program (90%) received formal counselling support while the remaining young people had connected with the program through life skill development group workshops.  Outcomes for young people included:
  • enhanced self-esteem, personal responsibility and self-management skills
  • improved health and wellbeing through our partnerships with the Homelessness Youth Dual Diagnosis Initiative and Bolton Clarke Homeless Persons Program
  • better specialist mental health support and connections to community
  • increased engagement with education and training

Learn more about young people's achievements from our program report below.



  1. A support period is the length of time during which a client receives services from Hope Street. The support period ends when the client stops receiving those services, eg they exit one of our programs. Sometimes a young person/family (at risk of) experiencing homelessness requires more than one support period to ensure that they have every opportunity to secure stable accommodation and remain connected to their families, networks, education and employment. ↩


Submit to FacebookSubmit to Google PlusSubmit to TwitterSubmit to LinkedIn
Go to top
JSN Boot template designed by JoomlaShine.com