Hope Street is building… a team and a youth homelessness service in City of Whittlesea. 



Hope Street is a leading youth homelessness organisation specialising in placed based youth focused responses and advocacy, now recruiting a new team for the upcoming state-of-the-art designed centre for young people and children.  The new team will consist of: a Team Leader, two Case Managers and six Youth Residential Support Workers who will provide early intervention support to young people 16-25 years and young families impacted by not having a safe place to call home.  These roles are suitable for people that have qualifications in Social Work and/or Youth Work. This is an opportunity to be part of a nation leading response to homelessness in the City of Whittlesea. 


The Hope Street First Response Youth Service model is being replicated from the highly successful First Response Youth Service model established in Melton in 2020.  Aboriginal cultural safety elements have been included in the design of this new centre and incorporating  

A dedicated unit for young Aboriginal families and their children. Hope Street acknowledges the protection of a culturally significant river red gum, that is the centrepiece of this new facility.  


Recruitment of a Team Leader is under way and applications are also being received for the case managers and youth residential staff. See the careers page of the website for roles, position descriptions and application process.    


 Hope Street is looking for new team members who: 

  • Share Hope Street’s values.   
  • Are energised and motivated to provide young people and young families with essential and potentially life changing services. 
  • Are enthusiastic to utilise your experience, skills, knowledge and approaches to practice. 
  • Welcome a challenge. 
  • Look for growth and development. 
  • Desire to be a part of a team and organisation that genuinely values its team. 
  • Enjoy empowering young people to achieve great outcomes.   

If the above resonates with you, you are encouraged to apply for one of the new positions and become a part of the Hope Street team.    


“It will be exciting for case managers and youth residential workers to work with the new Team Leader to develop this program. Significant induction with our experienced existing teams will occur prior to the service opening.” - Nicole Misurelli (People and Culture Manager).    


This beautifully designed building is specially catered towards those that need therapeutically enhanced living areas to support young people that have been impacted by trauma. The construction of the new centre is making swift progress.   Check out the Whittlesea build here: Update on Whittlesea.  


Sue Scott, the Operations Manager at Hope Street: “It is terrific seeing the structure of the centre take shape. We will have 100 young people each year call this space home and each young person will have the opportunity to feel safe and be actively supported to achieve their goals. Young people who engage with Hope Street are supported by case managers to set goals in the following areas: living skills, health and wellbeing, cultural and community connection and education/ training or employment. The young residents use the opportunity of living in the Hope Street refuge to set themselves for success.”    



To apply to be part of the Hope Street team, please visit the careers page here.



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Hope to Home in Whittlesea

FEATURED PILOT PROGRAM: Hope to Home in Whittlesea

Many young people face obstacles when trying to secure stable accommodation due to no rental history, lack of affordable housing, and no employment to sustain rental leases.  The Hope to Home in Whittlesea pilot program will address these issues by:

  • Facilitating the transition of up to 30 young people (and their children) from the Hope Street in Whittlesea program or Whittlesea Housing into 1 and 2 bedroom units
  • Providing case management once they secure private rental of these units
  • Helping these young people maintain their tenancy, employment, education and training, and community connections
  • Engaging the support of community stakeholders including local businesses to address barriers contributing to youth homelessness

Please contact us if you would like to become a partner and support at risk young people and young families.

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