The management and staff of Hope Street have a strong history of delivering professional and responsive services to clients and the community.
Donna Bennett commenced her working life in youth homelessness while completing her Bachelor of Social Work, working in a young women’s refuge and a residential centre for young people in care in regional Victoria. This was the beginning of her passion and drive for a fairer system and service delivery response to young people and their children impacted by not having a safe home in which to thrive.
Business Development and Partnerships Manager
Sue Scott's substantive position is as Programs Manager (North East). She commenced at Hope Street in March 2020 and has over 20 years' experience in the homelessness sector.

Jessica Laino is a passionate and experienced People and Culture professional with over a decade of expertise in human resources, occupational health and safety, and organisational wellbeing. With a strong foundation in both the education and corporate sectors, she has successfully led initiatives that promote inclusive, safe, and engaged workplaces.

Trish’s main project is the Innovate Reconciliation Action Plan, with a two-year timeframe to implement the commitments laid out in the RAP. Trish has also undertaken Program Evaluations and Client Feedback, as part of Hope Street’s commitment to continuous improvement. Trish currently lives on Gimuy Wuluburra Yidingi Country/Cairns working remotely with trips to Melbourne to join her colleagues.